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Invoice Reminders - Auto email Statements to customers

Ability to send an automatic statement to customer

Purpose: To prevent late payment from customer

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.

Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.

Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.

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  • Chad Botha commented  ·   ·  Report

    Very surprised that XERO does not offer this as it is an critical part of any accounting feature and would save a lot of time

  • Joanne Matthews commented  ·   ·  Report

    To be able to send out a statement automatically every month would be very helpful

  • Duncan Sinclair commented  ·   ·  Report

    Who has time to do a manual statement run each month?.... I totally agree!

    This should be a part of Xero and not an external app. Have they ever run their own small business, probably not.

  • Bindu Sethuram commented  ·   ·  Report

    Currently I have had to set my own calendar reminder to email and chase up some of our suppliers at the start of each month to send us regular statements to manage cash flow. Would have been a task less for me if Xero had a feature where the supplier could just tick a box to automatically generate a statement by a specific date.

  • Alex Virtue commented  ·   ·  Report

    Thank you Gary Greyling, I just discovered statey and am trying it out!

  • Gary Greyling commented  ·   ·  Report

    We've been wanting this for many years, and so we decided to build and share a plugin that does this. Check out https://www.statey.app

    We're not Xero. Just a small team of software developers scratching our own itch, and sharing it with anyone else that would find it useful :)

  • Kelly Ferguson commented  ·   ·  Report

    This is really essential to our business to increase the likelihood of on-time payments nd reduce admin.

  • Lloyd Knipe commented  ·   ·  Report

    Agreed, this should be a basic choice to allow for an AUTOMATIC sending of monthly statement programmed for a specific day of the month to manage cash flow. I am truly surprised it is not available in Xero as every statement monthly or not, is manual and costly to my business.

  • Richard Duke commented  ·   ·  Report

    I don't understand how this is not a feature yet? Ohh there is an app for that, really? Why do we need an app for something that should be a basic part of Xero... and who developed this app?

    Is this what Xero do now... Cherry pick the most requested features, develop an external app that plugs back into Xero, all so they can add on an extra monthly fee?

  • Jason Kiely commented  ·   ·  Report

    Im sure quick books already offer this - your software is great but this is a feature that should have been added from the start

  • Jane Cahill commented  ·   ·  Report

    Come on Xero. So many of us think being able to choose when and to whom statements are sent automatically, surely this should now be a feature?

  • Warwick Billings commented  ·   ·  Report

    Seems a very obvious omission, I got here by trying to figure it out as I assumed it would exist!!

  • Chillishot - Accounts commented  ·   ·  Report

    Xero automates so much, why can't this be automated as well to save customers time?
    Seems like such a simple thing to do.

  • Gary Greyling commented  ·   ·  Report

    Theres a new plugin for Xero that does this called Statey:

    https://www.statey.app

    It can be configured to send weekly, or monthly. It also enables you to customise the statement with things like 30-60-90 day aging.

  • Karen Peters commented  ·   ·  Report

    This is an important to our customers who want statements, and as a basic accounting function, it seems logical to be able to do this.

  • Gregory Jeanselme commented  ·   ·  Report

    Come on Xero this should be a standard feature. For us we don't need it as much to send out but some of our suppliers are unable to send us regular statements each month and I have to remind THEM to send one when I do the supplier payment runs for our restaurant which is really annoying!

  • Cameron Anderson commented  ·   ·  Report

    How are scheduled statements not a thing yet?
    It would save a lot of time for everyone to have statements go out on their specified date!

  • Alexander Yim commented  ·   ·  Report

    Upvoting this!! +++++

    I have a customer who requires end-of-month statements. All my invoices with them are automated so this is the ONLY manual part -- and is very tedious to set a reminder to myself to do it every single month.

    The feature would need to have a way to lock the start of the date range and cutomise the end of the date range.

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