Contact - Notify all users or nominated users when supplier bank account changes.
Ability to have email notification to all users/nominated users when supplier bank account changes.
Purpose: So all people in Xero orgs will immediately know if there’s any unusual activity in supplier bank account detail.

Appreciate wanting an update from us here, everyone. We know that having more visibility of when a supplier’s bank account details change is important to you and understand that there are some security concerns around this. This is something our product teams are aware of the appetite for, however we want to be upfront that this feature is not planned in the near future.
While not a direct solution to what you’re asking here, it’s worth noting that the ability to change supplier’s bank account details is limited by the bank account admin permission. Advisors will have access to the Assurance dashboard where you’ll be able to get an easy view of any Contacts whose bank account details have been edited, and you can also view this information running the History and Notes report.
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Kylie Dobson commented
Very very important please
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Les Harvey commented
I've been chasing for some years. Maybe if Xero used their own product to run one of their own businesses it would be higher up the priority list!
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Lisa Rogatski commented
I definitely agree with Miléna Hubert, this is critical. The notification should be instantaneous not something you have to search for in a report somewhere.
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Miléna Hubert commented
As a CFO, I can't understand why this is not a Critical fix to do. Segregation of duties is one of the key pillars of healthy finance teams and we take this very seriously.
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Rachel Armishaw commented
This is extremely disappointing that the product team are not planning for an update that is very much in demand. Security of payments should be a priorty for any accounting system.
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Matt McAlpine commented
I agree, this is really dissapointing, and seems an easy fix. The person making the change does get an email notification, so not sure why it would be difficult to extend that to advisors also. We get asked about this at each of our audits.
MYOB has this feature, and we may need to switch back to using them, at least they take security seriously.
https://www.myob.com/au/support/myob-business/product-account/ways-you-can-protect-your-accountright-company-file/accountright-settings-have-been-changed-email-notification -
Kyle Stutter commented
I appreciate the update but agree with others that this is a critical feature. It is separation of duties 101. Sadly, Xero is not the company it once was.
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Genevieve Loving commented
Thank you for your response regarding the visibility of changes to supplier bank account details.
We appreciate the transparency around this not being a current development priority. However, we would like to reiterate that this feature is not simply a “nice to have” — it is a critical security measure. As a small business, we rely heavily on Xero to safeguard our financial operations, and unfortunately, the lack of a clear and proactive audit trail for bank account changes exposes us to significant fraud risk.
While we understand that bank account admin permissions and the Assurance Dashboard provide some level of control, they do not go far enough. What is missing is immediate visibility, notification, and alerting when sensitive changes are made — particularly in the context of rising cyber threats and internal fraud risks.
We urge your product team to reconsider the priority of this feature, not just as an enhancement, but as a fundamental part of financial governance and small business protection. Xero has built a reputation on trust and reliability — addressing this gap is essential to maintaining that trust.
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Graeme Teasdale commented
@Kelly Middleton given you understand the appetite for it from your paying customers and I'm guessing that you understand the security and compliance issues that not having this causes, why does Xero choose not to implement it?
I get an email every time an employee changes their bank account so why can I not with a change to contact bank details?
Regarding the Bank Account Admin Permission and this statement
- If you change any digits of a contact's bank account, you’ll receive an email notification to check that the change is valid.
In this instance, and please correct me if I'm incorrect, but the User who changes the account is the person who gets the email. That is utterly pointless regarding preventing fraud.
As a business owner who has been the victim of fraud due to the actions of an employee at an accounting firm, the above options you suggest are only great after the fact, only after the fraud has been discovered, we are wanting security functionality to prevent fraud. Why does Xero have no appetite to do this?
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Genevieve Loving commented
I find it odd that this very small measure it is not implemented by a program that cites being security conscious
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Cherie Wood commented
Was this not already a notification that used to happen? If so then why was it removed?
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Matt McAlpine commented
Hi, I fully support this proposal, and hope it can be implemented asap. I believe MYOB has this functionality? There has been a lot of fraud cases in news recently in regards to changing supplier bank accounts, or adding new suppliers, this would be another step to increasing visibility on any activity like this.
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Felicity West commented
This shouldn't be too difficult to implement.
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John Sheehan commented
Yet another basic thing Xero SHOULD do, but doesn't, so try exporting a list of emails to excel, then grab the email list by selecting all the emails in that column and drop into Outlook email BCC and it will intuitively list them for bulk use.
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Beryl Barras commented
We are a relatively large organisation any being notified of changes in bank accounts for suppliers would streamline our invoice approval process significantly and reduce the potential for fraudulent behaviour.
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Gareth Talamini commented
Please implement this! Agree with the other requesters that this function is an important anti-fraud measure.
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Megan Renshaw commented
Following this up! Very important. It already happens for Payroll Changes, should be implemented for all bank changes.
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Melody Deng commented
Please implement, it's critical to improve internal controls.
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Penelope Gardiner commented
Please implement, to strengthen internal controls of Xero.
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Rachael Rutherford commented
Please implement. A critical improvement to improve internal controls.