Contact: Email notification - Notify all users or nominated users when supplier bank account changes.
Ability to have email notification to all users/nominated users when supplier bank account changes.
Purpose: So all people in Xero orgs will immediately know if there’s any unusual activity in supplier bank account detail.
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Karen Jefferson commented
Any progress on this - I am sure we use to get an alert a few years ago so not sure why this is no longer active
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Hayley Forkgen commented
All changes to bank accounts is a serious fraud avoidance matter!! Notifying other nominated users when supplier bank accounts are changed should be implemented without delay - and given this feature operates in Payroll, it shouldn't be that hard to roll out to Supplier bank accounts!!! We have experienced theft from our business directly as a result of not realising that supplier bank accounts were being changed! Please implement this urgently!!! This is a massive short-sightedness on XERO's part in my opinion - and I otherwise love XERO products!
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Les Harvey commented
Hello,
I have previously raised a request that an alert be sent our when a bank accout is changed. This is an internal control process is needed due to the prevalence of fraudulent bank account scams.
This facility is available in payroll, when will it be available in Contacts / AP?
The lack of this feature is a serious disadvantage for Xero.
Regards, Les
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Elliot Moore commented
Very important, this is needed asap
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Carolyn Parker commented
Very important so that the administrator is notified of any authorised or unauthorised changes.
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Janelle Jordan commented
This is also a requirement from our Auditors. It seems silly to not be able to nominate who gets advised of bank account details updates.
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Natalie Scott commented
Can you please listen to the feedback here and make this a priority. Sending an alert to the person that made the change as your security measure makes no sense at all.
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Krisztina Szabo-Rohonczi commented
This is imperative in this time and age.
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Pam Gove commented
I suspect that auditors will appreciate this function as a way of ensuring that bank accounts are not changed fraudulently
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Christopher Enger commented
This is a fundamental requirement for a system like Xero in 2024. Realistically if this feature isn't added in the near future we will have to reconsider our continued usage of Xero.
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Leanne Apiata commented
Our auditor wants to make sure that when a new supplier gets added to xero that the bank account is checked by a second user. This is the same for any edits to an existing supplier that a second user checks the bank account.
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Graeme Teasdale commented
With the additional requirements of specific cyber security insurance for business' this process is a direct question that gets asked when applying for insurance.
A lack of action by Xero is increasing the cost of business to owners
Xero already has a security alert for employee bank detail changes, why are we still waiting for this to be implemented regarding suppliers.
This is a compliance issue for Xero, and one that currently allows fraud to committed.
Come on, this has been a request for 8 years now!
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Michelle Crook commented
When is this going to be prioritized??
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Michelle Crook commented
Please priorities this idea as a critical security and data integrity feature. This is a fundamental finance internal control requirement which should be a standard built in notification or audit trail accounting system feature.
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Anne Elliott commented
This is really important from a system integrity and fraud prevention perspective; irrespective of whether the change is made directly in the contact or from the dashboard whilst making a payment.
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Kyle Stutter commented
I cannot stress enough how much we need new bank accounts or changes to existing bank accounts to require approval. ie.
Step 1: Accounts payable staff member adds a new contact for a supplier and enters the bank account details.
Step 2: Another user with the appropriate permissions, such as a manager, gets notified to approve the new/changed bank account
The new/changed bank account should need to be approved before the contact can be added to any payment batch.
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Flora van der Meer commented
With so many subscribers supporting this feature does Xero have an installation date.
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Melissa Marriner commented
Think this is really important. I am sure xero used to have this feature?
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Rachel Armishaw commented
I agree - this should be a simple fix. Xero Team - when are you going to get this sorted?
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Ann O'Sullivan commented
Hi,
I commented on this back in Sept 22 and still can't believe it hasn't been addressed. Every year our auditors ask what systems we have in place to prevent fraud and we have to advise we still cannot get notifications from Xero sent to our accountant to advise if supplier bank details are changed.