Settings and activity
3 results found
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135 votes
Appreciate wanting an update from us here, everyone. We know that having more visibility of when a supplier’s bank account details change is important to you and understand that there are some security concerns around this. This is something our product teams are aware of the appetite for, however we want to be upfront that this feature is not planned in the near future.
While not a direct solution to what you’re asking here, it’s worth noting that the ability to change supplier’s bank account details is limited by the bank account admin permission. Advisors will have access to the Assurance dashboard where you’ll be able to get an easy view of any Contacts whose bank account details have been edited, and you can also view this information running the History and Notes report.
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Genevieve Loving
commented
I find it odd that this very small measure it is not implemented by a program that cites being security conscious
Genevieve Loving
supported this idea
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172 votesGenevieve Loving
supported this idea
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143 votes
Hi all, we appreciate this idea has picked up a good amount of interest. This has all been shared with and considered by our product teams.
As the Contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.
Due to this, we do not expect account numbers to be automatically generated for contacts to be delivered in the coming short-term.
In the meantime however, we're keen to continue collecting feedback and votes on this idea, and we will provide an update here when there's more details to share.
Genevieve Loving
supported this idea
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Thank you for your response regarding the visibility of changes to supplier bank account details.
We appreciate the transparency around this not being a current development priority. However, we would like to reiterate that this feature is not simply a “nice to have” — it is a critical security measure. As a small business, we rely heavily on Xero to safeguard our financial operations, and unfortunately, the lack of a clear and proactive audit trail for bank account changes exposes us to significant fraud risk.
While we understand that bank account admin permissions and the Assurance Dashboard provide some level of control, they do not go far enough. What is missing is immediate visibility, notification, and alerting when sensitive changes are made — particularly in the context of rising cyber threats and internal fraud risks.
We urge your product team to reconsider the priority of this feature, not just as an enhancement, but as a fundamental part of financial governance and small business protection. Xero has built a reputation on trust and reliability — addressing this gap is essential to maintaining that trust.