GoCardless - Select multiple invoices and split payments
With the current GoCardless for Xero system, there are three options for scheduling payments:
You can select an individual invoice and take payment for the full amount in one go.
You can select an individual invoice and split the total amount over a number of payments.
You can select multiple invoices (for the same customer) and take payment for the full sum amount in one go.
What we need added is a 4th option, where you can select multiple invoices (for the same customer), that the sum total owed and split that total over a number of future payments.
For us, the lack of this option makes GoCardless for Xero unusable. Most of our customers will have multiple invoices that they will want to pay in stages over a period of time. Using option 3. above (scheduling a separate payment plan for each invoice they have) would be a very bad customer experience.
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Samuel Falana commented
GoCardless in Xero - split invoice over multiple payments
The option of being able to split payments in GoCardless for one invoice would be extremely beneficial. Currently, we have to split an already issued invoice into multiple invoices retaining the invoice date for all of them and changing the due dates to reflect when we want GoCardless in Xero to take payments over the many months.
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Joe Tanham commented
GoCardless in Xero - split invoices over multiple payments.
Currently we issue an annual invoice to all our customers, but we give them the option to pay monthly. I understand GoCardless for Xero had the ability to split payments of an invoice over multiple payments. That feature would be extremely beneficial in GoCardless in Xero.