Email Templates - Add image and hyperlinks
Can customise email signatures. Add feedback links in emails

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Jason Lesch commented
So, I guess we'll just continue to wait for this feature to become available finally -- what's another year of waiting, right?
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David Baker commented
@Daniel Tucker, you can use bold and italics (I'm not sure about underline). You just need to add tags like this: <b>Bold Text</b>, <i>Italics Text</i>, <u>Underlined Text</u>.
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Daniel Tucker commented
For the love of god, please allow simple things like BOLD text in the 'Edit Quote Template' area.
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Andreas Krasny commented
Get with the times and just bloody add it. Wtf are we paying so much for with so many basic features missing?!?
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Abby Sweeney commented
I feel like I came here expecting something so simple like this to work...would be amazing to be able to add hyperlinks to email templates.
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Kerry Cramond commented
I would just like to able to use BOLD or UNDERLINE fonts in my email templates! Pretty basic formatting options would make emails much more likely to be read by clients.
Solution found! see: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45048391-sales-invoices-templates-extra-formatting-opti
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Maike Milobara commented
I would love to be able to add hyperlinks into email template (for invoices especially), to encourage customers to leave google reviews and similar
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Karen Wright commented
I would also like to add a Google Review link to my emails and/or invoice templates
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Julia Devishkova commented
I wanted to highlight that some of our clients don't use invoicing from Xero because they are unable to add labels (such as accreditation or certification labels) and branding colors to their Xero email templates. It would save a significant amount of time if such customized emails could be sent directly from Xero. Additionally, this feature could be a compelling reason for clients to switch to Xero from other bookkeeping systems.
Thank you for considering this suggestion.
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Andrew Castles commented
Important to be able to add links to product information and terms and conditions. Come on Xero, surprise us by doing something we actually ask for / want from the system rather than creating more new ways to charge us extra for things we don’t want.
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Emma Downs commented
This is essential
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akshay singh commented
Contact https://xeroemail.com, this software helps you send all your emails from your own domain and you can customize your email template as you like. It only takes 2 mins to setup and very easy to use check here https://youtu.be/MNsvdL-ppls?si=SGfuGEQovZLjr9nv
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David Baker commented
This appears different from the original request to add HTML formatting to emails.
If you put a hyperlink in there, most email programs will show it as a link, so not really necessary unless you are trying to hide the link like "CLICK HERE" instead of having,
View our payment terms (https://?????)The logo already appears in the emails, so what more do you want?
I do find it frustrating that the pay link defaults to their payment platform where most of my customers pay by Bank Transfer, which is fee-free.
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Eamonn Byrne commented
What a pest its very frustrating
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David Baker commented
It would also be nice to format the color for when Invoices are overdue. Only bold and italics work.
Using span with styles is ignored. -
Printrite Limited commented
would love this
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Kathleen Crisley commented
I would like to add a Google review link to my invoice template
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Matthew Burnett commented
Would love to be able to do this.
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Lachlan Menzies commented
Would like to add review links
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Ashley Yeo commented
Would be great to add a reviews link to invoices and emails