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New invoicing - Option to use Xero Network

xero to xero Invoicing

We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.

On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).

Are the technical teams still working on this to have the option available or will this option fall away?

Thank you
Chantelle

Michael
Support specialist
Yesterday 5:05 PM
Hi Chantelle

As you’ve found, there’s no functionality in New Invoicing to use Xero to Xero invoicing, as this option is being retired.

However, you can raise a suggestion directly with our product team to suggest they implement this functionality in the New Invoicing functionalities, as they're still developing additions and improvements to New Invoicing.

I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts.

Xero Product Ideas: Xero to Xero

Kind regards

Michael

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Chantelle de Vormer shared this idea  ·   ·  Report…  ·  Admin →
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under review  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.

In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.

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  • Eric Tay commented  ·   ·  Report

    also kind of silly that if i am handling interco company billings, send via xero network is pretty efficient and straight forward. with the new invoicing screen, i am effectively being handicapped back to manually keying for intercompany billings.

  • Denise Abbott commented  ·   ·  Report

    The new invocing is a backward step, I have wasted so much time today trying to find a way to do something which was readiliy available prior to the "upgrade" to new invoicing.

    This is the second time a change to an existing feature has been a retrograde step.

  • Rosalie Terry commented  ·   ·  Report

    This has already been a mess, clients whom had been using Xero to Xero with me have failed to send me invoices.
    Embarrassing and also not great for my budget.
    Also others where I have been forced to step back into the old days find the bill in email, forward code etc what a bummer

  • Danielle van Dijk commented  ·   ·  Report

    When asking about Xero to xero in new invoicing staff refers to Peppol instead. Its not desirable for us to yet involve an other company (poppol) into our invoices stream. Please Xero let us be able to choose to not share all our info with multiple companies. Xero to xero remaining would be great!

  • Steven Kwok commented  ·   ·  Report

    Kelly's solution is only for NZ, and Xero removed the feature worldwide; what's the point?

  • Raheel Hanif commented  ·   ·  Report

    we need this option to be activated! its essential for practices to promote xero to clients for these kind of features otherwise there are other einvoicing systems already available of the shelf

  • Harde Nasradden commented  ·   ·  Report

    when will this be enabled in the new Xero invoicing version?Its very critical to still have this option to send via Xero network

  • Amanda Jarvis commented  ·   ·  Report

    This function needs to be provided in new invoicing! I will be annoyed if it's gone once classic invoicing is phased out later this year !

  • Andrew Kimberley commented  ·   ·  Report

    Removing a key function (XERO to XERO network) is beyond ridiculous.
    Promote the use of a function within the classic invoicing screen (which by the way does not need changing/upgrading) and then decide change the layout of the invoicing screen only to find the above said key function is no longer available.
    I can guarantee that if this function is not available we will lose customers and ergo so will XERO.

  • Eddie Lee commented  ·   ·  Report

    Wow, just stumbled upon this now. I agree with all the points made and prefer the classic view. We are a Gold partner and find the option via Xero network mixed with Hubdoc incredibly useful.

    A couple of options for those looking to keep using it beyond September:

    1. Send to Hubdoc and configure it to automatically post to Xero.
    2. Repeating invoices will still be able to send via Xero network.

    No announcements have been made on the two options above changing anytime soon.

  • Ryan Gallagher commented  ·   ·  Report

    Please incorporate the Xero to Xero feature in the new invoicing or allow users to continue using the old version of invoicing. It does not make sense to eliminate a feature that works well and saves people time. The eInvoicing option mentioned by the Community Manager is not available in most countries. Xero to Xero was a competitive advantage that Xero had over other accounting systems. Why would you get rid of that?

  • simon h commented  ·   ·  Report

    Xero - you guys are so stupid. Why do you waste my time by breaking something that just worked.

    I want to spend my time working on my work, not on working around problems you create in accounting

  • Benjamin Walpole commented  ·   ·  Report

    Also very disappointed this is being dropped.

    Additionally frustrating that this hasn't been communicated clearly in any of the comms telling us to start using new invoicing / how great new invoicing is going to be etc...

  • Nicola Oldham commented  ·   ·  Report

    I initially commented back on the 6 December 2023 when I established there was the issue with the new invoicing method relating to send via Xero network. I adopted the method I was advised being to authorise but not email then go to my awaiting payment register and select the invoices and email which allows the invoices to go via the Xero network, whilst frustrating and additional time consuming at least this method is still available. I have to question the whole layout of the new invoicing screen. Moving around actually takes more time than the original sales screen, when you drop down the GL box to pick a particular income stream, if you have GL codes that have quite lengthy names (which can occur) you actually can't clearly see the GL name (which you could in the original sales screen). When you copy an invoice in the original sales method it would bring across the customers name, now you have to search for the customer again (more time consuming). Sorry Xero, whilst I love using your program and have transitioned many clients from other programs to Xero, you have taken a step back with this change. Feel like you are treating Xero users as "dumb" with plain looking screens.

  • Jo Story commented  ·   ·  Report

    I agree with the majority of these comments. I encouraged my Myob clients to move to Xero as it has numerous time saving features that other software doesn't have. I would really appreciate the Xero to Xero feature made available on the new invoicing screen at your earliest convenience. Alternatively give the users the option to continue on with classic invoicing.

    I would also like to vote even though it is pretty clear from disgruntled users that Xero has made a mistake on removing the Xero to Xero feature.

  • Steven Kwok commented  ·   ·  Report

    Send via Xero Network is the critical feature for our use case, and it increases our workload if this feature is missing.

  • Carolyn Devlin commented  ·   ·  Report

    I refuse to use New Invoicing until all the issues have been resolved. This is just another example of the Xero Developers not understanding their own product!

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