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This is crucial! Our clients and their customers are screaming out for this

Having this would assist in maintaining accurate accounts with our suppliers. We are currently having to prepare separate remittances outside Xero which is stupid. Not all credits pertain to an invoice.

When running the supplier remittance report, can this also include the credit note allocations that have been applied, so the supplier can see what invoices have been allocated to the credits.

Glad I'm not the only one with this same issue.
I raised in this in May 2023 and received this response from Ameen

Thanks for getting in touch.

It's currently not possible to generate a remittance advice to show a credit note allocated to an outstanding bill when there is no payment applied to the bill.

It's only possible to generate a remittance to show all the bill activity once a payment has been applied to the bill.

However, this is a request that's already been raised with us and I've found an idea that's similar to what you’re suggesting in our Xero Product Ideas. Xero Product Ideas is a Xero website where our customers can share and support ideas for change.

I’ve included a link to the idea where you can view and support it or create a new idea to share your thoughts. Please note, you may be asked to log in to Xero first.

I have also included a link to our support article for further information on generating remittances.

Xero Product Ideas: Supplier Credit Note Remittances

Xero Central article: Send a remittance advice

I hadn’t realised this was already under discussion. Would be SO good and time saving as st present, I have to send a separate email to supplier to indicate my adjustments. VERY CRITICAL

Sales Credit Note Remittance Advice - can you please set up the ability to send a Remittance Advice to Customers from Xero when a Sales Credit Note is refunded. This really should be a standard feature. I have to create a manual work around for this outside of Xero and it is really frustrating.

I see multiple requests for this information but no response !

Will this be happening soon?

This causes us grief month after month. But it looks like Xero has been aware of this issue for a very long time.

Xero please respond if this will be done any time soon.

Currently, we are having to advise clients to shift to other accounting softwares in the market which have this functionality.

This functions is very important for clients using accounts payable and receivable functions.

Users have been asking for this basic functionality for a long time yet Xero choose to continue to blatantly ignore the issue along with other basic requirements despite users asking - really don't see the point of these "ideas" as Xero ignore basically all of them. Even if they gave time frame it would be something .. but nothing!

ANY RESPONSE FROM A XERO EMPLOYEE ??

You get more response if you comment on their Facebook page.

Yeah this really needs to be fixed, taken far too long and haven't had any meaningful feedback from Xero.

Robin Hemsley - exactly. This is what users have been asking for. Allocating credits (on both the sales and purchase side!) to totally unrelated invoices doesn't make any sense at all.
Yet Xero choose to continue to blatantly ignore the issue

This problem has been 'live' for 8 years? But Xero prefers to bury it's head in the sand and ignore it, yet spend developer time changing reports for little added value.
Come on, give us an answer and a time frame for what is a very simple solution.

A solution to this issue would probably resolve my issue with monthly supplier account payments in general.
I find that I am unable to make a payment against a list of outstanding invoices and credits for a supplier. Instead I must allocate each credit note against an (often unrelated, e.g. the credit may be a warranty claim for a purchase 6 months ago) invoice, this reduces the credited invoice total to a figure which is unrecognisable to me and the supplier when they are checking our remittance advice.

Why can't credits just be treated as a negative invoice by Xero when making a supplier account batch payment? i.e. select all outstanding invoices, select all outstanding credits and the balance is what is due for payment? Simple.

I am a new user of Xero and was looking for the answer to this problem. Has this really been raised as an issue since 2015 and not been addressed?

Xero Support - please look at the comments that are being made and provide a response!

This is so critical - Xero please address this issue urgently

Our client has had credit stopped by a supplier as they haven't been applying the credit notes to amounts owing - issue needs sorted

Frustrating - the only way i could do this was exporting a recent bills report to excel and selecting the invoices and credit notes that are included in the payment. now that is getting changed too