For small businesses

1 result found

1. Pricing Plans - Keep Payroll accessible from the Ignite and Grow plans

   I currently pay for the Standard Plan (15/month) plus Payroll (5/month) and use it for 2 payroll users.

   Under the newly unveiled pricing plans my business has been completely shafted.

   In order to use Payroll at all, I need to upgrade to the new Grow plan (33/month), already an increase of 13/month. But on top of that, that isn't even enough because you're restricted this plan to only 1 payroll user. So actually I have to jump all the way to the second from top plan which is the Comprehensive at 47/month.

   This is a complete joke.

   This shift in plans is not helpful for me at all. I don't use bill payments, I don't use expenses. I don't want any of that.

   I really hope someone from Xero is listening and re-considers shifting the Payroll access slightly on these new plans, because as it stands I cannot justify staying with Xero (which I've used since 2013 by the way) if I have to pay 47/month to retain the features I currently use now paying only 20/month.

   My suggestion:

   Please allow adding Payroll users at additional monthly cost to the Ignite and Grow plans.

   I currently pay for the Standard Plan (15/month) plus Payroll (5/month) and use it for 2 payroll users.

   Under the newly unveiled pricing plans my business has been completely shafted.

   In order to use Payroll at all, I need to upgrade to the new Grow plan (33/month), already an increase of 13/month. But on top of that, that isn't even enough because you're restricted this plan to only 1 payroll user. So actually I have to jump all the way to the second from top plan which is the Comprehensive at 47/month.

   This is a complete joke.

   This shift in… more

   • 

   76 votes

   vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   31 comments  ·  Subscription & support  ·  delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi everyone, thanks for sharing your feedback with us here. We've been listening and taking this all into careful consideration. As you may have recently heard, we've made the decision to provide the same flexibility on payroll in AU and UK as you could before, as well as being able to process automated super payments for employees on all these business plans in Australia.

   With these changes we'll be enabling payroll for 1 person on Ignite, and an additional for Grow (up to 2 people) similar to the Starter and Standard plans.

   While we don't have a set date for this change yet you can read more on this through our blog post and we'll update you with more news when available through this idea. Thanks