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2 results found

  1. Pricing Plans - Keep Payroll accessible from the Ignite and Grow plans

    I currently pay for the Standard Plan (15/month) plus Payroll (5/month) and use it for 2 payroll users.

    Under the newly unveiled pricing plans my business has been completely shafted.

    In order to use Payroll at all, I need to upgrade to the new Grow plan (33/month), already an increase of 13/month. But on top of that, that isn't even enough because you're restricted this plan to only 1 payroll user. So actually I have to jump all the way to the second from top plan which is the Comprehensive at 47/month.

    This is a complete joke.

    This shift in…

    74 votes

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    29 comments  ·  Subscription & support  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for sharing your feedback with us here. We've been listening and taking this all into careful consideration. As you may have recently heard, we've made the decision to provide the same flexibility on payroll in AU and UK as you could before, as well as being able to process automated super payments for employees on all these business plans in Australia.

    With these changes we'll be enabling payroll for 1 person on Ignite, and an additional for Grow (up to 2 people) similar to the Starter and Standard plans.

    While we don't have a set date for this change yet you can read more on this through our blog post and we'll update you with more news when available through this idea. Thanks

  2. Subscription - Automatic super in all AU Payroll plans

    My suggestions is that automated super should be available if a Xero package offers payroll, like the starter package and the Standard package - its near impossible for clients to make direct super payments for employees (even for business owners themselves) without using this feature.

    With the increases in subscriptions occurring in September I think an upgrade with automated super should be tabled for the lower subscription packages.

    25 votes

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    12 comments  ·  Subscription & support  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate all your feedback on this and having been listening close to feedback especially since our announcement of our new plans(Ignite, Grow and Ultimate). To align with the new plan names, I've slightly altered the title of the idea here.

    Separately in light of giving you an update here🙂 - We understand the importance of being able to make automated super payments when processing payroll with Xero, and we're making changes to our plan line up so you'll soon be able to process automated super payments on all our new business plans. You can read more on our Blog post

    Though we don't have an exact date of this change as yet, we'll keep you updated here as more communications of this are shared.

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