New Invoicing | Files - Ability to attach files before adding contact
This Function is Broken with New Invoicing - It does NOT create a new invoice with the file attached.

Hi everyone, further to my recent update about our teams looking closer into the flows around attaching files to invoices, our product team have also started more research to get a better sense of our invoicing users for future improvements. We wanted to reach out to you all here to invite you to contribute through this survey. All your feedback will be deeply valuable to the team.
I’ll keep you updated on any progress around this idea specifically.
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Amy Robson commented
Upload receipts into Invoices directly from photo Library
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Jacquelene Drummond commented
This is now very time consuming so not an enhancement with the change but additional step in this process by downloading the attachment to see the contact then having to manually attached rather than display on the left hand side of the screen. Why remove a key feature?
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Garlico Marlborough 2013 Limited commented
As below. Please fix this. It should be a better system not less features. We need to be able to add sales invoice from the files area automatically not manually. This is a vital part of our invoicing
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Condo Cartage commented
We need to have this working again - adding a file to a new invoice. We invoice from dockets sent to the Xero file, unable to do this without creating a contact first then adding the file....too time consuming when having to find out who the contact is first. Was working perfectly before the upgrade.
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Allan Moores commented
From our CRM system we send Invoices to Xero files. We then select an Invoice from files and create Invoice with a copy of CRM Invoice attached. This is critical for us, as far as, we will not continue with Xero
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Jessica Anderson commented
Keep it the same as classic invoicing - Go to FILES then select "add to new - Sales invoice". The file then displays on the left hand side so you can input the information from the file and know who you're invoicing.
You don't always know who the contact is without the 'file' displaying the information on it.
With New Invoicing, you have to select the contact first and then you can select a file but difficult because it doesn't display on the side for you to know what information to input. Also very difficult when you don't know who the contact is until you see the file.
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Andrew Syme commented
The functionality to Add a New Invoice from the files area is Broken as the file is not attached to the New Invoice.
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Nicole Walker commented
I have had feedback from my client and I too agree, we do not like the new invoicing system in Xero. Previously my client created invoices via files to pick up the PDF file. Now this doesn't work with the new invoicing system as you need to add in the contact and then attach the PDF file. In order to fill out the invoice, you then need to select preview to bring it up. It makes more work when creating invoices. I would like to propose that there is the option to keep the old invoicing system in Xero for those who like it better.
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David O'Shea commented
This is absolutely essential for a lot of our clients. In a previous thread about attaching files to the new invoicing system, this was brought up. That thread has now been closed and marked as resolved. It is not resolved.
Please fix this before the enforced move across to new invoicing otherwise you are forcing me to move my practice to a different provider. -
Lesley Thomas commented
In the Classic invoice system I am able to go to FILES, ADD TO NEW INVOICE and see the file I have attached. I can then add all the information to the invoice (it being an invoice generated on a different software, so I am actually importing an invoice to add to Xero). On the NEW INVOICE system I am unable to do this unless I add the customer name first! I don't know the customer name until I import the invoice from FILES then open it up and extract all the information I need. I don't want these going through Hubdoc! So please don't suggest this. All I want is to be able to do all I am able to do on the Classic Invoice system on the New Invoice system. I currently cannot do this on the New Invoice system unless I type in the Customer first - which means opening another tab to view the file, enter the Customer name in the contact box THEN add the file. This certainly will not save me time if I have to do this each time I have to enter an invoice! Please sort this out before 1st September.