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2 results found

  1. hubdoc

    feel so bad currently.

    for the image (Picture) + PDF very clear.
    upload still cant capture the important data

    1. due date will date back to year 2020. why will choose this year?
    2. company name problem
    1 vote

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    0 comments  ·  Hubdoc  ·  Admin →
    not planned  ·  AdminHannah G (Admin, Xero) responded

    Hi Wendy, from what you've described our Support team may be best placed to help you here, instead of a product idea. I checked your support cases and it doesn't look like you've raised a case about this yet.

    Please could you contact support and include some more details and screenshots, they'll be happy to check it out. There's info on how to do this here: Get help from Xero support.

    I'll close this idea off for now, and if support can't resolve the problem you can create a new idea, please be sure to include as much detail as possible to describe the idea.

  2. Hubdoc - Ability to see the documents that have been reconciled in Xero

    I want to see in Hubdoc which receipts have been reconciled in Xero.
    Currently there is no way to know which receipts are reconciled with charges from credit card and which are not, except that I re-publish and get an error of not being able to re-publish because the transactions have been reconciled. For credit card reconciliation, NOT all purchases from vendor will be charged immediately

    9 votes

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    0 comments  ·  Hubdoc  ·  Admin →
    not planned  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, thanks for raising your ide with us here. While we appreciate the rationale for wanting the ability to view when a document has been reconciled within Xero, in Hubdoc we want to be open that this isn't something that we have plans for developing into the Hubdoc product any time in the foreseeable future.

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