New Homepage - Widget refresh button disappearing
If you're going to make us refresh every widget manually, don't remove the refresh button when we do. Let's leave it there in case we need to refresh again! We now have to refresh the whole page in order to have the widget refresh buttons return. How ridiculous
Tio Pablo - Accounts
shared this idea
Thanks for taking the time to share with us, here.
Refreshing of widgets in the new Homepage is only relevant to organisations with higher volumes of data. You can read more about this and recurrence of updates in our update on this idea.
When you click the refresh option the button will disappear as data's up to date at that point in time. However, to bring through latest changes (after an hour) or the option to manually refresh the widget the homepage does need to be refreshed.
Though we don't have any plans for changing the behaviour here in the short term, as shared on the other idea - we're always evolving our experience and will continue to evaluate how we can better serve high volume customers. Thanks
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Cheryl Cowie
commented
I agree - it's very frustrating having to refresh 60 accounts before and after every time we are reconciling them. Keen to see if this gets sorted.