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  1. The new client information page has too much white space but the layout with the headings bigger and the line helping you to track from the heading to the actual data is OK. However when you click 'edit details' that all changes.

    • the 'old' version only showed the headings and you could expand each heading to find the places you wanted to update. Much easier to scroll through.

    • The new layout has too much white space, there is no clear difference between the headings and the titles – too much wasted time scrolling up and down trying to…

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    13 comments  ·  Clients  ·  Admin →
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    Hi community, we appreciate hearing how layout of the Clients edit screen impacts finding and updating information.

    Since this idea was raised, we’ve made changes as part of the new client experience, including updates to how client information is organised and presented.

    Being upfront here, we don’t have any further plans to change the layout of the Client page. We'll keep a pulse check on the support in this idea as this space continues to evolves.

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