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  1. The new client information page has too much white space but the layout with the headings bigger and the line helping you to track from the heading to the actual data is OK. However when you click 'edit details' that all changes.

    • the 'old' version only showed the headings and you could expand each heading to find the places you wanted to update. Much easier to scroll through.

    • The new layout has too much white space, there is no clear difference between the headings and the titles – too much wasted time scrolling up and down trying to…

    85 votes

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    13 comments  ·  Clients  ·  Admin →
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    Hi community, we appreciate hearing how layout of the Clients edit screen impacts finding and updating information.

    Since this idea was raised, we’ve made changes as part of the new client experience, including updates to how client information is organised and presented.

    Being upfront here, we don’t have any further plans to change the layout of the Client page. We'll keep a pulse check on the support in this idea as this space continues to evolves.

  2. In the middle of the old XPM home page we had a clear visual of a two week calendar showing assigned jobs and upcoming milestones.

    This was very useful and was good quick visual reminder to action any of days jobs or milestones as well as any forth coming jobs and milestones.

    Although there is an assigned jobs summary on the homepage of the new XPM there is no milestone reminder visual and as a practice which uses job milestones heavily it is very much missed.

    Can it be reinstated please, Im sure there is room on the new home…

    8 votes

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    Thanks for feeding back to us here. We understand for practices that do use schedules that this view can be quite useful. To be transparent this widget had relatively low usage in Xero Practice Manager and we don't have plans for developing a specific widget for this in Xero Partner Hub.

    That said, you can still get to this view from within Jobs under Job schedule, and it's possible to add a custom link to the homepage in the Quick Actions widget to make navigating here more efficient🙂

  3. Where do I find the dashboard milestones - it was my due tody, and overdue milestones. I can't find them in the new dashboard.

    9 votes

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    Hi team, thanks for your input to this idea. Being upfront here, while this widget was evaluated as part of new Xero Partner Hub, with low usage we did make the decision that this wouldn't be a widget that we'd develop within the new experience.

    We appreciate there are some users that do find this useful you can get to this from Job Manager in the Important dates tab. To get here more efficiently you may also like to add a custom link to the homepage in the Quick Actions widget.

  4. With the XPM link to MyIR START, is it possible to have IRD's live filing statistics for the agency as a widget.

    9 votes

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    Hi team, we appreciate your engagement on this idea.

    We’re just circling back to share a quick update as it’s been a little while. We’ve checked in with our product teams, and this isn’t data that IRD currently provides access to. Because of that, it’s not something we’re able to support right now.

    If this changes in the future, it may be something we can revisit, but we want to set the right expectation here for now. Thanks.

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