Sales invoice | History - Show I.P. Address with date & time viewed
When a client opens an invoice or quote Xero shows the IP address of whom ever opened it and the time it was opened. This is especially helpful when multiple people have access to the invoices. It also shows that the client did in fact see the invoice especially when they claim they haven't. Handy tool for chasing payment
Joanna Johnson
shared this idea
We appreciate your feedback on how we could improve new invoicing, and the details that would help you track when a customers has viewed your invoice. While recording I.P. address of when a user opens an invoice or quote you’ve sent isn’t in the plans right now, we’re continuing development in this space and our product teams would like to engage you all here to get a deepened sense of our invoicing users, for future improvements. If you'd be interested in sharing further feedback we have a survey you can fill in. We'd love to get your input.
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Andy Baverstock
commented
Would be good to see when the invoice has been opened with date and time. You can see when it's been viewed but none of the above. Would be handy as some customers say they haven't seen it because they are late paying when in fact they have opened it. Think every time they go to it it should be shown.
Might help if a court case or small claims would to happen!