You could stop doing updates that have a negative effect. I pay monthly for this service so that I may operate my business efficiently but u
You could stop doing updates that have a negative effect. I pay monthly for this service so that I may operate my business efficiently but you put through an update that takes away my bank detaisl from my invoice so that my customer can not pay me. So I do not get paid, how am I meant to pay you? Do not try to fix what is not broken. This afternoon you have cost me a sale and cost me time, this is not why I pay you, I pay you to make life easier which Xero was doing but now I am paying you for something that is broken.
Timothy Slattery
shared this idea
Sorry to hear your frustration here, Timothy. I appreciate you've posted in the Homepage forum, however it sounds like the issue you've noted is related to details shown on invoices sent to your customers.
I'd recommend raising a case with our Xero Support team where one of our specialists will be able to take a closer look into any recent changes that could relate to the bank details shown by the branding theme you have applied to your invoices. You can connect with our team by clicking the Contact Support button in the top right of the page when logged into Xero Central.
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Scott Sando
commented
I logged in to raise a PO, and have spent over half an hour trying to come to grips with my new home page. When does this lost productivity pay off? Is there a Xero cost centre to which I can charge my time?