Web Content Accessibility Guidelines to be implemented correctly
The Web Content Accessibility Guidelines 2.2 Level AA need to be correctly implemented into all areas of Xero, including payroll, invoices and quoting, purchases, accounting and all other areas. Auditing of the solution needs to be done using professional auditors with lived experience. many areas of Xero do not meet the guidelines.
Thank you for sharing your feedback, Narelle. Xero is committed to digital accessibility. Xero.com substantially conforms to WCAG 2.2 AA standards and our dedicated Digital Accessibility team is continually working to improve accessibility across our entire platform for customers with a wide range of abilities.
As part of our current processes, we evaluate our experiences a range of assistive technologies. We also conduct usability testing directly with people who have lived experiences.
If you’d like to share more about your experience or any specific accessibility barriers, please contact our team at accessibility@xero.com. Thanks