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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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77 results found

  1. Would love to be able to set a different email address for sending Quotes (info@) and Invoices (accounts@) so that queries are responded to more efficiently instead of having to forward the email query between different departments each time.

    18 votes

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    2 comments  ·  Quoting  ·  Admin →
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  2. Recommendation to enable users to remove the VAT lines from a standard invoice template.

    It's not possible to edit or remove the Total VAT line on standard invoice templates in Xero. The VAT total line is a fixed element that appears on invoices when using the standard templates. Non-VAT registered businesses therefore have to use an advanced invoice template (DOCX) which for less IT-literate, is quite complicated to set up.

    8 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  3. Add terms and conditions to the bottom of all invoices on the "New Invoice Theme'
    Our T&Cs for engagement are over two pages long; having it as a secondary document or at the end of the invoice would be great.

    7 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  4. Why is it that whenever I discover a feature of xero that could be useful for us, I then find it is missing critical parts thereby rendering it useless? You have been around long enough to have learned how accountancy works by now, you cannot use the excuse that you are "just a start-up". Why do your invoices not show the delivery address? Why can I not manually enter a delivery address on to an invoice? Why do the notes from the Quote where I have put the delivery address as a workaround for your primitive system, not transfer to…

    8 votes

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  5. As a best-practice measure, we propose requiring customers to provide written or electronic signature when accepting quotes. This approach is designed to improve clarity, reduce misunderstandings, and ensure that both parties are aligned on scope, pricing, and terms before work begins.

    Under U.S. contract law, a binding agreement is formed through offer, acceptance, and consideration. Acceptance does not always require a handwritten signature; however, a signed acceptance is widely recognized as the clearest and most reliable method of documenting a customer’s intent to proceed under the quoted terms. Using signatures helps establish clear evidence of agreement and supports enforceability if…

    6 votes

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    2 comments  ·  Quoting  ·  Admin →
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  6. Enable common text formatting e.g add bullet points, make items bold, italic or underlined. Editing the text size and fonts might be handy for some folks too.

    7 votes

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    0 comments  ·  Quoting  ·  Admin →
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  7. Can we have a "Placeholder" quantity for invoicing the number of weeks per month?

    We automatically invoice customers monthly for services on every Wednesday.
    We manually have to change the Quantity each invoice because some months have 4x weeks (Wednesdays) & others have 5x Wednesdays (weeks).
    A "placeholder" option would be nice :)
    Thanks

    3 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  8. There is no facility in Xero to send a quote to a supervisor for approval prior to sending to the customer. It is essential the amount quoted to the customer is correct. I can submit invoices, bills and purchase orders but not quotes. Why not?

    6 votes

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    0 comments  ·  Quoting  ·  Admin →
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  9. When a remittance is received from a customer that includes payment for multiple invoices, it would be helpful to be able to enter this information in one go.

    IE. Add the expected date and a comment (eg. Remittance received) for several invoices at once.

    At present, it is necessary to manually add this information to each invoice which takes more time and adds unnecessary steps.

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  10. Quote Acceptance/Decline/Contact Merchant Buttons on quotes - select Reply To email.

    Please please please let us choose the "reply to" email address in settings for when a customer presses "Accept, Deline or Contact Merchant" button on emailed quotes!

    At the moment the reply goes to the staff members personal log in email which is super inappropriate and means the company misses these emails, especially if that staff member has left the company or the bookkeeper etc finalises the quote. The staff should never receive those emails in their personal email unless we select it in the settings. Give us the…

    6 votes

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    0 comments  ·  Quoting  ·  Admin →
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  11. Email is now so over used, that generating sales invoices and sending via email is so ineffective. Can we have a way to send them at point of creation via whatsapp. I am having to follow up our invoices by whatsapp, as so few are actually seen by clients amongst the ton of junk email everyone now gets. It is so labour intensive. (Generating SMS would be useful too)
    THIS IS ULTRA URGENT

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  12. Quotes List - Show Job description in the list of quotes. I have multiple quotes per customer, and it is hard to search for a specific job.

    2 votes

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  13. HIDE DETAILED SUMMARY ON CUSTOMER STATEMENT EMAIL

    I NOTE THAT XERO HAS RECENTLY ADDED A SUMMARY OF STATEMENT ACTIVITY TO THE EMAIL TEMPLATE (CLEARLY DIDN'T LISTEN TO THE FEEDBACK WHEN XERO DID THIS TO THE INVOICE TEMPLATE).

    PLEASE ADD THE FUNCTION TO HIDE THE DETAILED SUMMARY ON CUSTOMER STATEMENT EMAIL TEMPLATE.

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  14. We would love the option to add a variable FAF(Fuel Adjustment Factor) in the form of an added percentage of the total invoice, to the invoices we send to pur customers. Currently we have to work this out and enter it into each invoice manually which is very time consuming. If you could add a component to your invoicing that included an optional FAF which could work out the percentage for you that would be amazing. Considering nearly every transport and logistics company we know has now added a FAF to their charging due to the recent volitility in fuel…

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  15. I'd love for my staff to be able to login into xero to create invoices and quotes, and send them without being able to see the rest of the business accounts. Or has this been developed and can be done?

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  16. Since Cash flow forecasting is relying on Invoices and Bills input, this is not so helpful in real life scenario especially for Project based businesses. Invoices and Bills are always late. Since they're late, they don't appear in your cash flow forecast. What I'm trying to do is to input all expected Sales and Bills in a project via Quotes for expected Sales and Purchase Orders for expected Bills. This way my forecasting will account for Sales and Bills that are expected but didn't happen yet. Can you please create that Quote and PO forecasting please?

    3 votes

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  17. Allow the customer to pay an existing sales invoice by Direct Debit (BACS DD in the UK) in instalments using the stripe payment method. allow us to set up the instalment plan on the invoice page e.g. number of instalments, the tool could split the invoice amount into equal instalments automatically which the user can overide, or be able to set the instalment amounts manually if you wanted to collect more at the first payment for instance. Direct debit mandate approval handled by Xero/stripe, progress of the instalment plan visible by customer on their online statement view, automated emails to…

    4 votes

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  18. I have been a Xero customer for over 10 years and have referred dozens of businesses to the platform during that time. The primary reason we originally switched to Xero was its simplicity and clean interface. Unfortunately, the recent changes to the Bills section have completely undermined that simplicity.

    The new split-screen layout with the bill list on the left side of the screen is unnecessary and extremely distracting. When I open a bill, I need to focus on that bill only. There is no logical reason to display a list of other bills while I am working inside a…

    3 votes

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  19. Please can you update the Cashflow Manager so that you can show customers/suppliers by their contact group.

    4 votes

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  20. Add a field for the date the customer requires delivery. I currently use the expiry date, but if I mark the quote as accepted this date disappears.

    This date is crucial for forecasting.

    4 votes

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