Malaysia eIvoicing - Default MyInvois Recipient Email for Malaysian e-Invoicing
We are a Xero user based in Malaysia and would like to submit a feature request regarding the Malaysian e-Invoicing process.
Currently, whenever we issue an Invoice, Debit Note, or Credit Note to a customer that has a valid Tax Identification Number (TIN) and Classification Code, we are required to manually add MyInvois@invoi.ci as a recipient email each time before sending the document. This manual step is repetitive and increases the risk of human error.
We would like to request that Xero automatically populate MyInvois@invoi.ci as a default recipient email (under the BCC column) for customers who have:
- A valid TIN completed; and
- A Classification Code completed,
with the exception of customers whose Classification Code is "004 - Consolidated e-Invoice", as these should not be sent to MyInvois individually.
Ideally, this functionality would apply consistently across:
- Invoices
- Debit Notes
- Credit Notes
This enhancement would greatly improve efficiency for Malaysian businesses using Xero and help ensure compliance with Malaysia's e-Invoicing requirements while reducing the risk of users forgetting to include the MyInvois email address.
We appreciate your consideration of this feature request and would be grateful if you could let us know whether this functionality is already on your roadmap or if it can be considered for a future release.
Thank you for your time and support. We look forward to your response.
Kelven Khong
shared this idea
Thanks for bringing this to the community. We understand the request to have MyInvois@invoi.ci automatically included when sending Malaysian e-invoices where the relevant TIN and classification details are in place.
This could make sending compliant invoices, credit notes and debit notes more straightforward, particularly for businesses sending these regularly.
I’ve moved this idea to Gaining Support so we can keep gathering feedback. If you’d find this useful, add your vote and share how you’d like it to work.
