Invoice Notification - Customer generated notes
Currently, Xero doesn't send notifications or alerts when recipients add messages to invoices. You'll need to manually check the History & Notes section of each invoice to see if a recipient has sent a message, such as the reason for non-payment. It would be helpful to receive some notification of when an invoice recipient has provided a response that is automatcally turned into a system generated note.
Hey Christie, thanks for raising this Idea with us. Its always great to hear from our customers on the things you feel would make your Xero experience better. This Idea is now available for others to vote and comment on. The next step is to share with friends and colleagues so they can add their own experiences, and how this would improve their business processes.