Invoice Reminders - Toggle invoice reminders off by default for new organizations
Don't have invoice reminders turned on automatically.
Would be good if the invoice reminders had to be turned on manually as many clients start invoicing from Xero and don't realise they need to turn this function off if they are not going to reconcile their transactions daily. Also having the first option as 1 day overdue causes a lot of stress for customers if they have paid but Xero hasn't been reconciled or the reminders turned off.
Ashleigh Strachan
shared this idea
Thanks for raising this suggestion. Having invoice reminders disabled by default, or allowing businesses to choose their initial reminder timing during setup, could help avoid unexpected emails to customers.
For now, you can manage this under Invoice Settings > Invoice Reminders, where you can turn reminders off or adjust the overdue trigger days.
I’ve moved this idea to Gaining Support so we can continue gathering feedback. If this would be useful, add your vote and let us know what defaults would work best for your business.
