Invoices | Payment Follow-Ups - Ability to edit email templates
The new payment follow-up feature looks really useful, but the standard email template mentions an online payment link. I don't and will not use online payments, so this line needs to not be in the email. As the whole point of this feature is to smooth the relationship with late payers, the email coming from my organisation needs to be 100% accurate and not refer to services which I don't offer, so the presence of this line makes the whole feature useless to me.
Steve McEvoy
shared this idea
Appreciate your feedback, Steve. It's good to hear how this feature would be useful to you, if you had more control of the email templates. I've shared this back with our product team and we'll let you know if there are any updates.
For now, we'll get a sense of wider interest for this, here.
