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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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  1. Kia ora Xero Product Team,

    I’d like to raise a feature request regarding how invoice totals are displayed in Xero.

    Currently, the Draft, Awaiting Approval, Sent, and Awaiting Payment invoice lists always display totals on a GST (tax) inclusive basis. For businesses like ours that operate and report primarily on a GST-exclusive basis, this creates unnecessary reconciliation effort and increases the risk of error when reviewing invoices in bulk.

    While we can work around this by using the Receivable Invoice Detail report set to “Tax Exclusive,” this adds extra steps and does not provide the same quick visibility as the…

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea to have the option to show the invoices on the sales overview as GST Exclusive.

    We've reviewed your idea and updated the status to the 'Gaining Support' status. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. To have a way to easily detect which clients need individual e-invoice in invoici, e.g., there are Tax number in Xero,
    so that we can easily select those clients who need individual e-invoice and send to Inland Revenue in Malaysia.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Ivan, thanks for sharing your idea, and letting us know the changes that matter most for you.


    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!


    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. Sales Invoice - Bulk create Sales Invoices is possible with the import of the csv file, however, the invoices entered is not marked as paid, so we either mark them all paid on one especific date (bulk payment) or go in each one of them and enter the payment...

    Going in each one is impratical, and bulk paying all, lets say, at the end of the month is ok, but not right.

    We would love to create and mark the invoice as paid in one go, just like with the import precoded bank transactions...

    That would help a lot, as…

    16 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  4. Until recently when I saved a packing slip the default name was eg 'Packing Slip Inv - 4080'.

    Then recently after you dated your system the packing slips are now called eg 'Invoice Packing Slip Inv - 4080'.

    Can you change it back to remove the word invoice as it can cause confusion and staff may send the wrong document to suppliers and customers as both look like invoices.

    I am changing the name manually but it was simpler and clearer before Xero added the word 'invoice'

    If you can change it back that would be great and I'm sure…

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi, thanks for sharing your feedback about this.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. UK tax regulations, and presumably those for most other countries, require that when a COPY invoice is produced, that is a copy that has not been amended.

    Currently, if an invoice is sent to a client, and the client address details are changed, then the invoice is ALSO changed. This is contrary to legislation.

    It is however required that each additional copy invoice must be clearly and indelibly marked “THIS IS NOT A VAT INVOICE”.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  6. Ability to turn off / toggle the warning for

    "The invoice was raised after the payment you are reconciling to"

    Alot of my invoices are dated after the payment date for whatever reason. It would be create to have a choice whether to receive this warning or not.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. In New Invoicing, the Contact field shows a summary popup of the selected Contact. Some details can be quickly edited (name, email, address, phone).

    However, there is no link to quickly navigate to the full Contact Card stored in Xero.

    It would be helpful to be able to jump directly from the Invoice to the full Contact stored in Xero - eg if more details edits need to be made to the Contact, or to view the Contact's full details. If a link is provided this should open in a new tab to avoid losing the Invoice context.

    Currently the…

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. When a remittance is received from a customer that includes payment for multiple invoices, it would be helpful to be able to enter this information in one go.

    IE. Add the expected date and a comment (eg. Remittance received) for several invoices at once.

    At present, it is necessary to manually add this information to each invoice which takes more time and adds unnecessary steps.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. On the top of the invoice screen, on the far right, display the total $ value of the invoice rather than having to scroll to the bottom of the page to view this amount. A minor improvement but a time saver all the same. In the attachment, note that there is no $ amount displayed.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. In terms of actual functionality improvements, an option to have balance carryforward for customers with recurring invoicing is critical. Is this on the developers list? I have seen plenty of feedback that this is a basic feature that Xero has been silent on.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. Increase upload file storage capacity to attach PDF and Excel Spreadsheet together with the invoice.

    1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  12. Currently, in order to send multiple invoices at once, each invoice has it's own email address box to enter the recipient's email, there is no selection available to send multiple invoices to a custom email address in one click.

    This would be most helpful, especially when multiple invoices are required to go to a different email address (from the default contact email). At the moment this means entering a different email into each individual address box, even if this means entering the same email up to 50 times for each invoice selected.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for sharing your vision and highlighting the changes that matter most to you.


    Your idea has been reviewed and is now live for the community to rally behind! To give it the best chance of success, be sure to share it with colleagues so they can add their votes.


    We’re excited to see the community use the comments to explain how this update would level up their Xero experience

  13. When processing a number of customer remittance advices, it would be very useful to have a button to get you straight back to sales invoices awaiting payments list. Currently, when finalising a deposit, the system takes to the bank account that you have selected for the deposit. You then have to go back to Sales>Invoices>Awaiting Payment which the system does lag in loading.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Mike 🌟 Thanks for sharing this idea. We appreciate you explaining how streamlined navigation could help when processing multiple customer remittance advices. Your idea has moved to Gaining Support, meaning the community team have reviewed it and it's open for votes and comments. This is a great opportunity for others experiencing similar workflow challenges to add their votes and perspectives. We encourage you to share this idea with your network to help build momentum!!

  14. We have government clients who are asking to be sent invoices using the eInvoicing function, rather than pdf's via Xero's email function.
    Some government clients will ONLY accept eInvoices from Jan-27.
    BUT these government clients require a separate field to be added to the invoice header so that their system can recognise the invoice and link it to their purchase order.

    We are unable to comply as we alreadyusetheReferencefieldforINTERNALpurposes.

    If we could add an internal reference field that can be seen on the Contact card's Activity section in the same way the Reference…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Jo, thanks for sharing this idea. We appreciate you explaining how dual reference fields could help meet government client requirements, especially with the January 2027 eInvoicing mandate approaching. After reviewing this with our product team, we've moved this idea to Not in pipeline, which means the product team have reviewed the idea and it isn't on the foreseeable roadmap. The idea remains open for votes, so we encourage the community to continue supporting it if this impacts their business. We'll keep monitoring feedback from the community on this topic.

  15. Currently I can sort my draft invoices by "To" which seems to then default to "Number" as a second level. I have multiple invoices for the one client each month and it would be great if I could sort by "Ref" then sort by "To" and the "Ref" would remain the second level field, instead of "Number."

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Simone thanks for sharing your idea and letting us know the changes that matter most for you.We've reviewed your idea and now it's up to the community to get behind and support it. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. The best way to work around this at the moment is to search the contact name on the search field in Draft invoices and then use the sort filter for the references.

  16. I do not like new invoicing, so I want to KEEP to original invoicing for as long as I possibly can Until End of Feb, without having to manually scroll down to the bottom of the page everytime I log in and manually select original invoicing every time.

    21 votes

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    12 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, while we appreciate your feedback here. With the retirement of classic invoicing in February, and to help customers get used to the new invoicing experience this default will continue to apply.

    As we continue to improve the new experience this means customers may find updates that help their workflow and adopt the new experience.

    The option to switch back to classic will be available and we understand this is the experience some customers may choose to use up until the retirement date.

  17. Can we bring in all Journals made in the financial year not just what we create in workpapers (I picked a job we have completed to test, to see what we might like to see & this is something that would be handy, so we don't double up JNLs), also shows that the system will talk back & forth

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for submitting your valuable idea and specifying the critical changes you need.

    We have completed our internal review of your submission. It is now live and awaiting community support.

    Your idea's success depends on collective action. Please share this with colleagues who would benefit. We also encourage comments, which allow other users to share details on how your idea would improve their overall experience with Xero.

  18. Retain the This Make manual tax adjustments from the invoice subtotal in New Invoicing. This is a feature that I use as I have to import sales figures from an external program and the VAT figure is different by a small amount But I don't want to have to alter each line on the invoice.

    52 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Can see what you're meaning here, John. I've made a slight adjustment to the title of your idea that I think might help others identify with. We'll start to feel the interest out here and let you know if there's any change planned.

  19. 'Comma' to be displayed in 'Qty' column automatically when generating invoices (better view of invoices to the reader)

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. As a charity funded entirely by donation we receive the majority of funds via online bank receipts. Because the bank receipt is standard, I currently manually create a receipt for our donors in word which I can attach to the bank receipt transaction and email to the donor. This is very time-consuming and I think it would be a very easy fix to allow customisation as with invoices

    39 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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