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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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  1. When a selecting the new invoicing platform, you lose certain functions.
    The first function that has been lost is the ability to copy invoice data to a purchase order - this feature needs to added to the new platform as some business use this to purchase items that have been sold from a supplier and makes sure there are no errors.
    The second function is when invoicing from Project the time entered for that project is no longer being allocated to an invoice and showing in the project as not invoiced, this will cause doubling up on billing.

    178 votes

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    128 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, appreciate the continued interest and support this idea receives.

    I know it's been sometime since our last update, and I understand frustration in recent comments wanting more news on where this is at.

    I want to confirm our product teams still have good intentions to develop the ability to copy to a purchase order from within an invoice, however with the current option of being able to copy to from the invoice list and prioritisation of other pieces of work this isn't roadmapped just yet.

    I totally get the needs here and hearing how you found this feature so useful. As soon as there's further news we'll make sure to share this with you all, here. Thanks

  2. I would like to submit a feature request for the Statement of Account (SOA) report. Currently, the SOA allows for downloading the entire account summary for a contact, but it lacks the ability to filter and download specific invoices based on types or any other granular filtering or customization.

    For example, in my organization, clients sometimes use multiple revenue streams. Invoices are categorized by these revenue streams. There are instances where my clients only need the SOA for one particular revenue stream.

    It would be incredibly helpful if the SOA report could include a filtering option where users can select…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  3. Repeating Invoice - Update repeating invoice if contact email address is changed
    Cant add vote to original post since status changed to "Not Planned" so escalated!

    14 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  4. I would like to see the ability to type the tracking category into the field in the new invoicing, be available again rather than a drop down menu that its not user friendly or time saving. The drop down often jumps to the incorrect tracking category, even after the correct one is selected.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  5. When emailing a sales invoice which has a credit note applied, the basic email template text should quote the amount owed MINUS the amount of the credit note. The email is incorrect with regard to the amount owed, and customers often erroneously overpay.

    7 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  6. Please add option to show invoice values excl/incl tax in invoice list views

    Bulk invoice features. We would like to see more functionality added to the bulk editing in the sales overview/invoices:
    - Bulk editing of Due dates
    - Bulk editing of Expected date
    A more consistent 'Tally by checkbox' - this works really well in the invoices lists where a sum of all checked invoice values are shown but this feature is missing in invoice searches.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Jonas, it's best if we have each idea as a separate thread in the forums here so other members know exactly what they're adding their vote for and our product teams can gauge the interest in a specific feature.

    I see you've already found and voted for this idea on bulk editing expected date. I've also just added your vote to this idea on bulk date change, and I'll slightly amend the title of your idea here for the 'Tally by checkbox' when you have a search applied.

    While the current amount due shown on the list view will show as tax inclusive, if you'd like to view inclusive v exclusive you could run the Receivable Invoice Summary report where you have the option to add Gross, Net and Tax columns. Alternatively if there's a specific reason you'd like to view this from the list of invoices…

  7. Repeating Invoice - Bulk update next invoice date

    I am an accountant with clients who make use of repeating invoices. The current problem is that in certain months they want to run their invoices on different dates due to public holidays or festive season. In these situations they have to manually go and update the "next invoice date" in each invoice.

    I want to suggest a bulk action for this as it would end up saving hours for the businesses.

    27 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  8. Packing Slips need to print what is on screen. Xero how about you create a rule to check what is in the Packing Slip fields and make sure what is going to print also matches. Don't expect the users to have to check what they are printing actually comes out of the printer correctly.
    This is the response I got from my Trouble Ticket on this issue today, which suggests the users "wait a few moments to allow the auto save to complete."
    New invoicing is very frustrating, why should we have to wait for something that works perfectly well…

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  9. It’s not possible to view the original invoice exchange rate in New Invoicing. New invoicing only shows the current exchange rate. I have to revert to classic invoicing to see what rate was used when posting the invoice.

    5 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  10. Customer statement - with a customised due date option.

    The option to be able to email customer statements directly from Xero with a customised due date. Eg. Selecting email customer statements to 30th June and only invoices that are due up to the 30th June are generated and emailed (rather than everything that is invoiced on their customer card which in our case could be up to 12 months in advance).

    8 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  11. Repeating Invoices have the option to provide an optional 'End Date', however it can sometimes be difficult and/or time consuming to identify the correct end date. There's also potential to miscalculate the correct end date which can sometimes result in customers being under or over charged if the selected end date results in the wrong quantity of payments.

    It would be very useful if there was a 'Quantity' option for Repeating Invoices which would automatically select the correct end date. Therefore eliminating over/under payments.

    This feature would be useful for those who know exactly how many times a repeating invoice…

    8 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  12. Copy to Draft
    We use copy to a draft invoice every day for Sales Entries in a Hotel Business.
    The base Sales Invoice has numerous lines for all the possibilities to process each day's
    sales. EG: Sales - Bottleshop, Sales - Bar, Sales - Bistro etc. There are approximately 50 lines on each Sales Invoice. Amounts are updated in the row that is applicable. Some rows will be $0 on some days. The GL codes need to stay the same.

    New invoicing is bring in a "default GL account" when the previous Sales Invoice had a $0 in that line.…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback and sharing this with us here, Stuart.

    Appreciate the detail and screenshot you've shared. You're first note around the account code filling may be related to the auto suggestion feature and I've added your vote onto this idea so if there's any change there, you'll be updated.

    We also have a separate idea around viewing the full account name that I've also added you on to, here.

    In relation to freezing or having a floating header row - Can see where creating longer invoices this could be helpful too. I've updated the title of your idea here so we can begin tracking interest specifically in this and share if there are developments.

  13. xero online invoices show rate & quantity even when posted from XPM which do not show rate or quantity
    automatic invoice reminders from xero online are sent with rate & quantity even though invoice settings in xero exclude rate & quantity
    xero online invoices should be aligned with XPM in all formats - pdf version & online

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  14. Is there a way to edit the email template when invoicing to add a standard email address in the BCC field? by doing this Trustpilot gets the email details to send out reviews?? i cant find an option for this feature

    obviously you would put your unique Trustpilot email address into the the BCC template field

    2 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi Andrew, there's no way to set a default BCC email when sending from Xero atm. It may be something we look at in the future. For now, we'll begin to get a sense of the interest for this here. Thanks

  15. Ability to create recurring credit notes for both suppliers and costumers.

    16 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  16. The split screen when sending an invoice makes everything cluttered. I already approved the invoice, I dont need to see it as I add an Email address

    4 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Sorry to hear you don't like this feature, Richard. We've heard from others that this helps them get a better picture of what their invoices will look like when sending to a customer and enables them to make changes on the fly without having to preview or send a copy to themselves first.

    Appreciate it might not be everyone's cup of tea and while we don't have any plans for removing this atm, we'll get a sense of the interest through the idea here.

  17. We would like to upload a batch of customer refunds via csv instead of going in one by one to do a refund per customer per invoice.

    6 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  18. It would be amazing to have an option on the approve drop down to be approve and copy!

    6 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  19. Layout of invoices with subtotal breakdowns for various VAT rates. To be able to present multiple subtotal amounts before various types of VAT are applied to the invoice. I have included an altered pdf file as an example of what you would want to see on the invoice.

    6 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  20. Hi Team, my query is about Draft Invoices. Is there any chance of having a 'Stop do you want to proceed' when it comes to a draft invoice being sent instead of the actual Invoice? I was convinced that I had approved a draft invoice, yet when the email was sent, it was not the Invoice as per the subject reference, but the draft. Embarrassing to say the least.
    Just that extra step would be very helpful. Not the first time it has happened to us. Thank you,

    10 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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