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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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50 results found

  1. Ability to tick/select invoices over multiple pages.

    Purpose: To save users time when they’re doing batch deposits.

    109 votes

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    24 comments  ·  Invoicing  ·  Admin →
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    Hi community,

    I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.

    However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.

    This idea is on our radar though, and as we work through the priority list, it…

  2. Ability to have a format option for sales invoices.

    Purpose: To make sales invoices appear more professional.

    105 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate all your feedback here and wanted to share an update as we have a new invoice editor that is being rolled out to all users (already available in NZ, AU, UK and US).

    This new editor provides more custom formatting options to help you create invoices that reflect your brand with a side preview so you can instantly see how changes will be shown.

    We appreciate that there are additional formatting options that you're asking for here and want to be open that we don't have any plans for providing the ability to edit text formatting in the new editor. We will continue to track votes through this idea and keep an eye on trends so if there are any changes in it's position in the future we can let you know here.

  3. We need to be able to send reminder letters through Xero but as and when, and to all customers, not just those that have fallen overdue since turning on the function. We have just migrated and have to go through each account and send an email outside of Xero to chase these so therefore no audit trail. This seems a key feature which is missing and easy to implement.

    30 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate the continued support in this idea and added detail of the needs here.

    Being transparent enabling the ability to manually send invoice reminders is not in our teams roadmap.

    As noted in our last update in lieu of this feature an option is setting up a custom email template and manually sending invoices in bulk from the invoice list.

    A new feature which we are in the process of releasing may also help some here - Payment follows ups powered by JAX is beginning to roll out to users. This will build out a customised plan for chasing invoices for Contacts you turn it on for. You'll also have the ability to pause or stop follow ups for contacts at any time.

  4. Include an option for adding line items in advanced templates

    7 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi team, we want to be upfront here that we don't have any plans to further enhance advanced doc branded templates.

    As you may have seen we have recently introduced a new Invoice layout editor that will soon replace the Standard branding in all regions.

    Our intentions long term are to develop more functionality into this and expand to other document types to meet the needs of majority of our customers use cases.

    That said, if you'd still like to be able to add lines within the standard branding it would be good to get more detail of your business use cases and needs in doing this. This will help others in community associate to your idea and our product teams assess and consider the wider needs as they continue to develop this new experience. Welcome to start a new idea that we can review.

  5. For my clients that I have on Xero, I would like to use the Xero Network Key send through my invoices as Spend Money transactions instead of Bills.

    Similarly, I would like to receive invoices from Xero through my Xero Network Key as a Spend Money instead of a bill that I import/approve.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi community, we appreciate your feedback here. While we have enabled Xero to Xero within new invoicing we want to be open that we don't have plans for developing the ability to send invoices to create spend money transactions in a recipients organisation.

  6. Ability to unapprove invoices once it’s already approved.

    Purpose: it’s easier to have this feature if users approved the wrong invoices by mistake.

    525 votes

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    163 comments  ·  Invoicing  ·  Admin →
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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

  7. Ability to add a custom fields to a contact record that is able to be displayed on invoices

    Purpose: Ability to include more information that’s unique to customers/business/industry that assist the transaction and relationship between customers

    705 votes

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    269 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.

    However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.

    As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.

  8. To be informed of the status of mail sent from Xero
    Purpose: Identify contacts that mail is not getting to, and ability to validate if information has been received by contacts

    33 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hi team, while we intend to explore more controls of notifications long term I want to be upfront that we don't have any plans for changing the existing invoice notifications in the near term.

    There are also factors on the recipients email providers end that could make this notification difficult to provide with certainty.

    Right now, you'll see an event in the history of an invoice when an invoice is sent from Xero, and you could also choose to send a copy to self as a measure to ensure the invoice can be received in your own email inbox. If you'd prefer these not appear in your direct inbox you could set up a filter to route these to a folder.

    We appreciate the interest here but want to be honest and open with you here.

  9. Ability to add subtotals in the invoices.

    Purpose: Because some clients are questioning and would like to see more details, and having subtotals can satisfy their needs & wants.

    354 votes

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    133 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thank you for continuing to share your feedback on invoice subtotals.

    We know this is a feature many of you feel strongly about, and we genuinely appreciate the time you’ve taken to explain the impact on your workflows.

    While this idea has been closely considered by our product teams we want to be upfront that at this point we don't have any foreseeable plans for developing the ability to add subtotals in invoices.

    As previously shared current options that you may want to explore include;

    • adding a description only line for each section where you can reference and explain the subtotals for a section of lines (leaving the Qty & Price blank),
    • exporting the invoice as a PDF and editing it externally, or
    • exploring invoicing tools in the Xero App Store that offer more extensive services

    We know these aren’t ideal substitutes, but they may help bridge the…

  10. The ability to recognise future revenue from the invoice.

    Purpose: To find out the future revenue, because for some businesses the invoice that they’ve issued to their customer is the revenue for the future month.

    108 votes

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    63 comments  ·  Invoicing  ·  Admin →
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    Hi all, appreciate the interest and rationale in wanting to be able to recognise revenue of a sale at a date different to that of the invoice or payment date.

    While this maybe a function we look to explore in the long-term we want to be upfront that this is not something we'll be developing in the near term. In the meantime it may be best to look into connected apps that can solve for revenue recognition. We'll be sure to let you know if there's any change around this, here.

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