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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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136 results found

  1. We do very detailed quotations that are done from our quote / costing sheets. These are then sent as a PDF to clients. It would be really helpful if these PDF could be uploaded like a bill to Xero quotes and invoices.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Alyson

    We appreciate you sharing your idea! It’s been reviewed and is now live for community backing!

    Get your colleagues involved to vote and comment on how this change would enhance their use of Xero ☺️

  2. It would be an easy fix to stop automatically sending reminders for "unpaid" invoices when the business has not done their reconciliation for the relevant period. We find it stressful and time consuming to check all the time. I think sending a payment demand with the proviso to "ignore it if it has already been paid" is a waste of resources. It would be way less stressful and more efficient if reminders could be pending and only be sent automatically once the reconciliation covering the due date has been completed.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Interesting idea, Marc. This would add another layer of complexity to reminders, but it would be great to understand the interest around this from your idea here for our product team to consider. We'll share if there are any updates.

  3. Hi all. We have recently come over the Xero from Attache.
    Several hundred times per month in Attache, we used the product look up option for individual products sold on Invoices and the same for individual products on Purchase orders however xero currently does not offer this as outlined below.
    By putting in a code into the search area for invoices and P/O, we would like the option to search for that item, then click on the product that is identified as the one we want to look up, and bring up the invoice or purchase order the product is…

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. Please add a tab in the invoices category for "Paid Awaiting Pickup".

    Right now under invoices there is a tab for "All", "Draft", "Awaiting Approval", "Awaiting Payment", "Paid" and "Repeating". Our business often has invoiced paid but the customers have not picked up their products. When they come in we have to search to see if what they are picking up has been paid for. A tab for "PAID AWAITING PICKUP" would really help.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi there, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too! We can keep monitoring this idea in the meantime to see if it gains more traction.

  5. Attached preview window to stay in locked screen on the Left, with line items to be on the right on a scroll screen. Because if you add attachments to work from, the screen will be ready to view from the top left and if you have more than 20-line items inputted and you're working from the bottom. You can't see what the attachment is to work from. Look at pictures to see the mark up of issue. This issue is same as the bills. The bills attachment is on its on screen, but you can move it where you want…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea, where you'd like to freeze the attachment preview side of the page, and keep it in view when you're scrolling up and down for entering larger bills.


    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would be helpful for them, too!

  6. Most of our customers prefer receiving invoices via SMS. When trying to print the invoice via the SMS link, it generates a 2-3 page online version of the invoice. Can you implement a "Print pdf" option that would generate the same concise layout used when previewing the invoice in Xero? Thank you!

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Great to get this sort of insight, Kelly. Thanks for sharing. We'd like to get a sense of the wider interest for being able to print PDF from the SMS invoice message, please feel free to share with any colleagues or customers that you know would find this useful so they can vote on this too.

  7. Ability to link a bill/expense to a customers invoice but not have it itemise. So you can track cost of goods per job especially for small businesses only utilizing invoicing and not having to do projects

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Phil, it'd be good to get a bit more detail to better understand your needs from what is currently available with billable expenses.

    Right now, you can assign lines of a bill directly to a customer (rather than project). When you add the items to your customers invoice you can edit the remove the item code if you don't want it directly associated to the inventory item.

    Would it be more something like the idea here that you're after with more visibility of the linkage between the invoice and bill?

  8. Quickly get invoice links from invoice list (instead of going into every individual invoice) to share in separate CRM so team can easily follow up outstanding invoices.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi, thanks for sharing this idea about having invoice links available from the Sales overview/Invoices lists.


    Now it's up to the community to get behind and support your idea. Make sure you share it with any colleagues that this could benefit, so they can add their votes anbd comments too!

  9. When invoicing, it would be useful to have an “Approve, Email, and View Next” button. This feature would streamline the process of reviewing and sending multiple invoices, especially when handling large batches.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for submitting your suggestion and highlighting the changes that are important to you. We have reviewed your idea, and it is now open for community support.

    To help gain traction, we encourage you to share this with any colleagues who might benefit so they can cast their votes. Additionally, other members can now leave comments to explain how this feature would improve their Xero experience.

  10. The current “Add Payment” workflow in invoices is inefficient for keyboard users. While manual entry of payment dates has been improved, the account selection still forces users to use the mouse, which breaks the flow.
    We need a smoother, full keyboard-navigable process when adding a payment to an invoice:
    1.Enter date manually (already possible )
    2.Press Tab to move to the Account field
    3.Type the account number directly
    4. Press Tab or Enter to confirm selection without needing to click the search bar or manually select the account with a mouse
    Right now, even after typing the account number into…

    10 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hey team, we've reviewed your idea and found another identical idea so we have merged the ideas together for ease, now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. We need E-Invoicing - PEPPOL Compliance for Hungary

    1 vote

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea. We appreciate you highlighting the need for PEPPOL compliance in Hungary.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Under the old invoicing, when an invoice was emailed to a client for the first time, the email address used for that first invoice automatically populated the Contact card's email address at the time the invoice was sent.
    This meant that if the invoice was unpaid, the reminder would be able to go to the same person who received the invoice.
    However the new invoicing doesn't automatically populate the Contact's email address.
    This means an extra step is needed to ensure the Contact card is updated.
    If this step isn't taken, then the automated reminders don't go out.
    Automation is…

    12 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your thoughts and adding your vote to this idea! We totally get how important it is to keep your customer contact info accurate and up to date. An automatic update feature through invoicing sounds like a great way to save you some valuable time.

    Right now, if you send an invoice to an email that’s not already linked to a contact, you’ll need to add that email manually in Xero. The current setup is designed to be flexible so you can send invoices to multiple emails without changing the contact record. But we can definitely see how this feature would speed things up for you.

    This idea is now in the “Gaining Support” phase, which means it’s open for votes and comments. We’re keeping an eye on how much interest it gets from the community. Your vote really helps us understand how much this feature matters to…

  13. Ability to add CC/BCC on every outgoing Statement Of Accounts to customers.
    Purpose: Internal colleagues or stakeholders allows for a clear record of who received the statement and the context of the communication.
    It enables easier response and ensures everyone involved is aware of the situation.

    10 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    We understand how valuable it'd be to have the option to CC or BCC internal staff and key stakeholders when emailing Statements of Account. You’ve highlighted how this feature would streamline internal communication, support better record-keeping, and make it easier to respond to client queries.

    At the moment, while CC/BCC is available when sending individual invoices, this functionality isn’t yet available for Statements of Account, which means relying on manual workarounds.

    This idea is now in the Gaining Support stage. If this feature would help you, please vote and share your thoughts to help us prioritise it. The more support it gets, the faster we can work on making it happen!

  14. The pop up boxes, creating a new item for example, should be able to be moved so that the underlying page can be seen. This is standard on most of the software that I use so it should be so on Xero.

    8 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi Alan

    Thanks for sharing this idea about being able to move popups, to see what's underneath them.

    Now it's up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their votes and comments too!

  15. When using the "Add Payment" button on an Invoice, I am regularly confused because the Banks are not in the same sort order I've assigned on the Dashboard / Bank Accounts Page.

    This sort order is already applied to the "New Spend Money" page. So really it would be ideal if it matched platform-wide

    This is complicated for me since Stripe requires a new account for each platform.

    Hopefully the attached screenshot makes the request / issue clearer.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Sandy thanks for raising this with us. This is a great idea , to unify the account order across the platform. We'll move this idea so it gains more support from the community. In the meantime please feel free to share this with your peers who might also benefit from this change. We will monitor this space for more traction.

  16. To Be able to use the products and services multi select buttons to create a quote or invoice.

    Example.

    Go into products and services
    Select all products needed via the tick boxes.
    Click the 3 dots in the top right of screen.
    Have option to add all selected items to quote or to invoice.
    Continue normal quote/invoice process from there.

    This will then speed up the process if companies (like ours) that have similar product codes but in different sizes that are bought together or that go out with other products.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Josh, thanks for sharing this idea here, we can see how this would be helpful. We are moving this idea to gain more support from the community and leaving it open to gain more votes and comments. Please share this with your friends and colleagues who would benefit from this being featured in Xero!

  17. When posting a payment /receipt against an "already entered" Bill or Invoice, it would be good to be able to do this from the Dashboard. This link could be added to the "+" on the Dashboard and could take you to a search facility to search for the Bill or Invoice. This would also save time having to search under Bills to Pay and Invoices awaiting payment.
    Yes, payments and receipts are automatically matched in the Bank Rec, but it would be good to be able to post the payments/receipts without having to wait for them to appear in the…

    6 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    We're grateful for your engagement and letting us know how adding a payment/receipt directly from the dashboard menu would be beneficial for you.

    Our Community have reviewed your idea and moved it to the 'Gaining Support' status. Along with votes, other community members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. I would like to be able to 'print' or 'save' a pdf invoice to a folder of my choosing rather than to the default 'downloads'
    Currently ALL downloaded items from the internet are placed in 'downloads' so I need to move the invoice pdf to my chosen folder. It would be a excellent time saver if I could choose my own folder to save to, and have it use this chosen folder each time.

    I believe it is a software bug to rely on the default settings of the users browser to determine where files are saved to.

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing, Jane.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We don't have any plans for this right now, but we'll track the interest from your idea here.

  19. To have the option to view full invoice amounts instead of changing on the summary screens after credit notes or any payment has been deducted, as makes it very difficult to check statements when it doesn't reflect the full amount.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea. We appreciate you explaining how viewing full invoice amounts on sales list summary screens could help with reconciliation.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    In the meantime, if you are looking at a specific contact then you may like to view the invoices via the contacts screen for that contact as here you can add a column for the total invoice amount.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. Customers often ask for a copy of an older invoice that's been paid. When either resending or downloading it, Xero creates a new PDF that shows the invoice as paid with a 0.00 balance.

    I should be able to send an exact copy of the original that clearly states it is a copy. In fact, HMRC states that a request for another copy of a VAT invoice SHOULD be as per the original and state that it's a duplicate.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Marianne, ✨

    Thanks for sharing this idea and your feedback about HMRC requirements for VAT invoice copies is valuable. We've reviewed your idea and are moving it to Gaining support. This means the community team have reviewed the idea and it's now open for community support through votes and comments. We encourage others who would find this useful to add their votes and share how this would help their business. Keep an eye on this thread for any updates as the idea gains traction.

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