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It would be useful if XeroMe had an option for approvers to choose where their notification emails go (i.e. approvals for leave, timesheets and expense claims). Our workplace has recently set up XeroMe but our approvers are having difficulty because they have to remember to regularly check their personal email for notifications. Their choice at present is to link everything to their personal email and regularly check their personal email or link everything to their work email and have their personal payroll information sent to their work email.

Additionally, if 2 approvers are selected, it would be useful if XeroMe notified the other approver when one approves. Our approvers have got confused logging in to approve something (i.e. a leave request) to find it has completely disappeared. They don't know whether the employee cancelled their request or there is an error with the app without coming to payroll to check.

Also, if one approver has rejected a request, the other should not have the option to override that rejection with an approval. This was highlighted during our testing phase when we created some test expenses which were later rejected. A separate approver got confused and later approved these transactions even though they had already been rejected.