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386 results found

  1. Ability to lock permissions for creating new contacts. This would mean controls on who could create a contact and therefore stop duplicate and incomplete contacts being raised. As a company that manages and cleans up multiple Xero accounts this is a feature that would keep client Xero accounts tidy and complete.

    3 votes

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    0 comments  ·  Contact  ·  Admin →
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    Thanks for bringing this to the community. Being able to limit contact creation to specific users or roles could make it easier to maintain consistent and accurate contact records.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this would be useful, add your vote and share how you’d like contact creation permissions to work.

  2. It would be great if within Xero we could Verify that an account name matches the BSB and Account number - like can be done within some bank logins, to be able to quickly identify scam bank accounts.

    3 votes

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    0 comments  ·  Contact  ·  Admin →
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    Thanks for sharing this idea. We understand the request to verify that a payee’s bank account name matches the BSB and account number before making a payment. Having this check available in Xero could provide an additional layer of confidence when updating supplier details or processing payments.

    We’ve updated the status to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and share how you’d like the verification to work.

  3. I am just working through the L3 Xero Certification and finished the contacts section. I notice that Smart Lists are only available for customers.
    Is it possible to create Smart Lists for Suppliers?
    We have over 600 suppliers and many of those could be archived. If I could create a Smart List for Suppliers that we haven't used for a specific period (e.g. 2 years) I could create a list of suppliers to archive, rather than having to go into each supplier to check the last transaction date.

    3 votes

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    0 comments  ·  Contact  ·  Admin →
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    Thanks for sharing this suggestion, Margot. We understand the request to extend Smart Lists to suppliers, so inactive or rarely used supplier contacts can be identified and managed more easily.

    We've updated this idea to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and share how you'd use it.

  4. Please improve the Contact Search function so that when a user types the first few letters of a contact’s name (for example, the first three letters), contacts whose surname begins with those letters are prioritised at the top of the search results.

    At present, search results often prioritise contacts where the same letters appear within an email address or elsewhere in the contact record, making it more difficult to locate the intended contact quickly.

    Prioritising surname matches would make the search function more intuitive, significantly improve efficiency, and better reflect how most users search for contacts.

    3 votes

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    Hi Mark, appreciate your time to suggest this. We understand the request to make contact searches more intuitive, particularly when the search term list out multiple results. The ability to surface surnames could make finding customers and suppliers quicker and easier.

    We've updated this idea to Gaining Support so we can continue tracking community interest. Add your vote and share your preferred way to search for contacts.

  5. Can we please have a feature to confirm when a contact's bank account details were last verified? We are increasingly asking for confirmation of bank account details with no easy way other than the notes field to check the account status.

    3 votes

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    1 comment  ·  Contact  ·  Admin →
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    Thanks for raising the Idea with us and for the extra detail Elizabeth. I can see that is really important for you processes so we are moving this to Gaining Support so others in the Community and vote and comment and add their own details. Although there aren't any plans to add this in the future, the Product team will watch this to gauge community interest, and we will update the Idea here should there be any changes.

  6. Most of our receipt uploads are treated as spend money, using our main bank account.
    Every time I review a receipt I have to select the document / transaction type and the bank account used.
    Having a default with the option to change it would be good, or simply remember the last used values.

    3 votes

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    1 comment  ·  Documents  ·  Admin →
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    Hi Roger, appreciate you sharing your workflows here.

    We understand you’re looking for Smart Document Capture to remember your usual settings, like contacts, accounts, and tax details, when reviewing similar documents in Xero.

    Having these defaults available during review could help make recurring document processing quicker and reduce manual updates.

    We’ll continue to follow the discussion and capture feedback from the community as this idea progresses.


  7. Abilty to log into APP with different email address (not the alias option) for people who work at different organisations they are very protective of what email address they will send paperwork to and have control of with privacy and control. Therefore the app needs to allow multiple logins with different emails address rather than the alias option as this will not be accepted by alot of businesses.

    3 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    Thanks for sharing your idea, I can see how being able to easily switch between user accounts could be a game changer.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. If the ABN was displayed on the Contacts list screen, or when a contact is selected, it would be easier to check you were in the correct Supplier (or Customer) before inputting a new bill/invoice which may avoid errors.

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. The new layout does not support our workflow. On the contrary, it slows us down and makes the system less transparent. For practices like ours, managing hundreds of clients, clarity and efficiency are essential. The previous dashboard enabled us to see key information at a glance. The new version creates unnecessary friction.

    It is crucial that you retain the option to use the previous dashboard version and allow each Xero user to decide which layout best supports their work. There are hundreds of similar requests in community forums asking for this flexibility. In light of this, the current developer stance…

    3 votes

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    0 comments  ·  Documents  ·  Admin →
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    Appreciate you sharing feedback, Erzsebet. However we do ask that each post be contained to a single idea in a feature to help;

    • other members know what they're voting for
    • product teams get a sense of the interest for a particular change
    • us provide updates on any progress for a change

    Being upfront, the new homepage will replace the Dashboard experience over the coming weeks, and we cannot maintain both experiences long term.

    To help with some of the notes you've raised on your needs;

    • You can view draft invoices/bills from the Invoices owed to you/Bills to pay widgets - This now sits beneath the graph
    • # of items to reconcile should be visible from each Bank account widget, as well as within the Tasks widget
    • Net profit or loss widget will provide a quick gauge of the clients FY

    I'll update the title of your idea here for the…

  10. We would like an exportable / emailable report to show spends and bills in a period that are missing files / source documents.

    We could / would use this:
    - as a quick weekly review
    - monthly as part of month end
    - as part of GST prep
    - we work for clubs, and we would use this as part of annual pre-audit process for them - so the date range is important - as their year end is 31 Oct.

    Please make this a permanent feature or quickly accessiable report in Xero. Please also add it as a widget…

    3 votes

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    Appreciate you sharing your idea in the forums here, Glennis. Sort of 2 pronged for a report as well as a widget I found another idea related to your first suggestion and added your vote for.

    Separately, we'll get a gauge of the interest from others in a widget in Xero Partner Hub for this purpose from your idea here.

  11. The Contacts listing in Xero shows amount owing on left and amount receivable on right, it would be more 'readable' to accountants if it were the other way around:

    They Owe - left side / debit / current asset
    You Owe - right side / credit / current liability

    3 votes

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    0 comments  ·  Contact  ·  Admin →
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    Thanks for sharing your idea about how you'd like the "You Owe" and "They Owe" columns to be the other way around.

    It's worth noting that the current orientation matches the Spent/Received columns in the Reconcile tab of the bank account. You might like to raise a separate product idea if you'd also like a similar change there (or maybe an option to swap the columns around).

    In the meantime, we've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share this idea with any colleagues that this could also benefit, so they can add their votes and comments too!

  12. Make archiving and restoring contacts more intuitive and user-friendly.

    Option for archiving contacts should be select from drop-down menu or click on "the 3 dots" and select.

    Having to find an historical invoice allocated to an archived contact in order to restore them is super-unhelpful and counterintuitive. MUCH better to include archived contacts in Contacts options and include a "Restore" option via "press and hold", drop-down or the 3 dots.

    3 votes

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    1 comment  ·  Contact  ·  Admin →
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    Hi Bradley, have you tried archiving and restoring contacts from the Contacts list? From here simply select the contact/s you'd like to archive and you'll see the option at the top of the list turn blue for you to click.

    When you'd like to restore a contact you'll find the Archive tab as an option from this same screen, where you can click on the contact to open it's record and there is a blue Restore option in the top right.

  13. Display in the Contact Section the amount of Credit the customer has in his favor because of prepayments made by them. You are able to see the customers credit when you have an invoice they owe for it to be credited to that specific invoice. But it would be super helpful to view in that little summary of the customer, how much he owes the company and if there is any credit in his favor to be applier.

    3 votes

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    Appreciate you coming back to me on my update, Carlos. Understand that you'd like an additional figure to show available credit.

    Just to re-highlight to others coming across this idea - Currently, where you have credit notes entered for a contact if the balance of the total credits outweighs the total invoice amounts entered for a contact these will show as a negative balance on the side of the Contacts record.

    While we don't have any plans around this we'll continue to track the support in this here, and if will share any updates if there's change.

  14. Hubdoc User roles - it would be incredibly helpful if upload only users were able to view (not edit or add) tags from a common list. We have 17 staff who have company visa's I'm wanting to use Hubdoc for them to be able to upload their visa receipts & invoices instead of having them manually sent to me the following month for coding and entering.

    I've set up the tags with the descriptions of the GL codes, however I've found that they are unable to view or use these tags without setting them up themselves. Having a communal list…

    3 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  15. Naturally, when emailing in invoices and receipts, we end up with extraneous items in the Docs Pane on the left hand side. To delete these, we currently only have a small 'delete' button in the far top right corner, followed by a confirmation message in the centre of the screen.

    It'd be great if the UI was updated to have either:
    - a delete button closer to the Docs Pane on the left hand side
    - some right click functionality, to allow us to delete documents
    - some keyboard shortcuts to allow us to process these items much quicker

    I…

    3 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  16. I just started using this program and the ability to close the left-hand menus is needed, at minimum the ability to adjust the column width.

    When the "Folders" and "Docs" menus are both open constantly with no way of adjusting them, I lose almost 1/2 the screen.

    The webpage is basically broken up into 4 columns, yet there is no way to adjust any of them for a better user experience or easy viewing of documents. Currently it is impossible to view all of the information needed for individual docs without moving the document around a bunch. It's a very…

    3 votes

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  17. Some supplier invoices don't have a currency on them eg USD and Hubdoc enters the base currency of the organisation eg NZD - if you could assign a currency to a supplier, it would avoid having to manually change the currency on each invoice

    3 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  18. I find it very easy to accidentally drag and drop folders into another folder in the documents list and then it's gone before you even notice which folder it was or which folder it got dropped into. Please please please add a pop-up query when a folder is dropped into another folder - "do you really want to do this?"

    3 votes

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  19. Sales Tax exempt form management in the U.S.A. Currently every year we have to manually ask and upload customers sales tax exempt certificates and update their tax status so we charge or don't charge sales tax. Would be nice to have a some sort of system where the customer is notified once a year and self uploads their tax exempt certificate which is linked to thier contact information. This would save alot of hours.

    3 votes

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     ·  11 comments  ·  Contact  ·  Admin →
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  20. Smart Document Capture
    To pickup the last 4 digits of a credit or debit card on the receipt, and learning which card that is.
    That’s going to save a lot of time reviewing which card it was spent on.

    2 votes

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    0 comments  ·  Documents  ·  Admin →
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    Hey Kirk, thanks for raising this idea with us, we appreciate the time taken to do so. This idea is now open to votes and comments from the community. You can share this with others so they can share their experiences around how this could improve their processes. We will post any updates for this idea here.

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