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  1. Sending emails from the mobile app

    When sending emails from the mobile app, it’s important to have the option for emails to be sent from our business email address rather than the personal login email.

    At the moment, emails are being sent from a personal address, which means clients are receiving and having access to personal contact details. This isn’t ideal from a professional or privacy standpoint.

    Having the ability to set and send from a designated business email would greatly improve professionalism and client communication.

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    0 comments  ·  Admin →
    Existing functionality  ·  AdminAnis Anuar (Admin, Xero) responded

    Thanks Monique for sharing your feedback on this.

    If you're looking to control which email address customers reply to when invoices are sent from the Xero Accounting mobile app, this is already possible through your organization's Email Settings in Xero on the web.

    You can choose whether replies are sent to the email address of the user sending the invoice, or to a specific reply-to email address for your organisation. Once configured, this setting also applies to emails sent from the mobile app.

    As this functionality is already available, we've updated the status of this idea to Existing Functionality and will close the thread for voting.

    If your request is about something different, such as choosing a different sender or reply-to address at the time of sending from the mobile app, let us know by replying with a bit more detail so we can take another look.

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