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44 results found

  1. Under the Contact, where Xero shows the current account balance and further down the screen we can see all invoices etc for that contact. When I scroll down the list of invoices I'd love to be able to see a little icon that tells me how many files I have uploaded to each invoice. The only way to tell currently is if I click into each invoice and then I can see the number of files attached per the little file icon at the top.

    28 votes

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    14 comments  ·  Files  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    While we don't have immediate plans for adding a file icon indicator to the Contact Activity list we're tracking the interest from our community here and will share if there are any updates planned. Thanks

  2. Just like the "Drop or click to upload files" area below this text box, I'd like an area within each transaction that I can use to upload an invoice or receipt. Rather than clicking the add document button and searching through the file hierarchy.

    19 votes

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     ·  2 comments  ·  Files  ·  Admin →
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  3. There should be a way we can change the email address that the files inbox accepts to make it more tailored to clients?

    For example for a client, their inbox files email could be: xero.inbox.owerthsgm56785.49n6356@xerofiles.com which is crazy!

    It would be so much better if it could be something like xero.inbox.clientname@xerofiles.com

    16 votes

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     ·  3 comments  ·  Files  ·  Admin →
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  4. I cannot attach a credit note file to a new credit note directly from Xero Files which is frustrating, it would be really helpful to have this as an option.

    9 votes

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     ·  3 comments  ·  Files  ·  Admin →
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  5. A 'Deleted' folder in Files that captures deleted files.

    Once I have uploaded a receipt to the files folder, I always dispose of the original.

    If you accidentally attach it too, and then delete it from the transaction, it is gone forever. You have no ability to reload it from the files folder.

    The original uploaded file is gone, so you have to source another copy of the receipt from the supplier.

    Surely this deleted uploaded file has gone somewhere?

    Can we have it directed to a folder?

    26 votes

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     ·  8 comments  ·  Files  ·  Admin →
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  6. Please help us to create folders with an iPhones to upload our bills, statements, etc for our monthly uploads. Thank you.

    4 votes

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     ·  2 comments  ·  Files  ·  Admin →
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  7. When a folder is created in Files app, it appears on the left menu and the documents uploaded in the folder appears on the right side of the screen. When there is a long list of folders created, like I am doing with the client, the list goes below the screen and scrolling down option is only the main scroll of Xero that moves the list of folders and the document display screen together. So, checking a document from the folder at the end of the list requires to scroll down at the end, find the folder and select it…

    2 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  8. I love the Xero filing cabinet as I can put files in there for the accountant and owner to view. However I have been using this cabinet for over 7 years and would like the ability to archive / consolidate by year.

    2 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  9. Changes to Xero that have not improved the program

    How do I upload files from Xero Files (documents scanned to Xero etc) to my client it no longer allows this - previously you could access either Xerol Files or your own files from your drive - am I missing something ? Also you can no longer just print invoices you have to download them _ why this is a total pain - the joy of Xero was always click and print or email ??? Please put it back many thanks Kate Milne long time user and Xero fan!!!!

    2 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  10. When delete a file, do not automatically delete it from the linked transaction.

    I have had a client delete many of their files from the file library, as she wanted to 'clean it up'. This has in turn deleted them from all the bills/spend money transactions etc and we now have lost access to all the source documents and will need to reenter them.

    Even a warning that this would happen, would be better than just wiping everything.

    2 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  11. In the files inbox, when I want to rename or delete a file, I cannot do so while looking at the contents of the file. I must close the file and try to find it amongst the dozen or so files sent by a dozen different people, and then rename or delete it. I would like to be able to rename the file while I have it open.

    Similarly, I would like to delete files from the inbox while looking at them - I get a LOT of forwarded email threads, and every logo in every footer shows up as…

    13 votes

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     ·  5 comments  ·  Files  ·  Admin →
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  12. Send or transfer files from the file library between organisations

    We have multiple organisations and it is easy to get emails mixed up with files being sent to the wrong organisation. It would be super useful if files could be transferred from one organisation to another directly from the file library.

    3 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  13. In the Files area, there are some that you do not know of until you opened them, and upon seeing them, it's not needed for the business. You have to close the file, either select the checkbox then delete, or the option button on the right to delete. Can you add a Delete function upon opening the file so we don't have to click close just to delete unwanted files? Thank you!.

    2 votes

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    1 comment  ·  Files  ·  Admin →
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    Hi team, we appreciate the interest in improvements to the Files inbox. We are in the process of developing the inbox and improve efficiencies in how you manage and use uploaded files in Xero.

    As part of this work we will be improving the preview of files so you can see this side by side within the files inbox, enabling you quickly select and delete a files without having to open and close the preview. I'll keep you updated of when this is live for you here.

  14. The inability to attach credit notes from a batch is becoming increasingly problematic. To clarify: multiple credit notes sent from suppliers under 1 PDF - there isn't the capability to transfer these into a separate folder and then attach each PDF multiple times when creating a credit note from a supplier. As soon as it is attached once it disappears! I have had multiple occasions where there are numerous credits in one PDF and am having to write all but one down in longhand so I can then create the Credits. There is not the function to attach these to…

    3 votes

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    0 comments  ·  Files  ·  Admin →
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  15. Currently the 'attach files' function in the Products and Services (Inventory) only allows attachment of files outside of Xero. It cannot attach files from Xero inbox.
    Currently, my client will send documents directly into Xero inbox. I have to open the document, download it and save outside of Xero and attach files to Products and Services. Just too many steps. Would appreciate it if your team can look into this.

    3 votes

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     ·  1 comment  ·  Files  ·  Admin →
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  16. Ability to accept emails that have no attachments in Xero Files.

    Purpose: Users can upload their email invoices/quotes easily into Xero.

    29 votes

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     ·  11 comments  ·  Files  ·  Admin →
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  17. It would be great if the mobile app allowed me to take a new photo of a receipt into folders faster - maybe you could improve the "Work offline" functionality so that it does more in the background.

    I need to use this method, instead of emailing receipts, because we have various folders (1 for each debit & credit card) where we put the specific receipt photograph into

    R

    1 vote

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     ·  0 comments  ·  Files  ·  Admin →
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  18. Create a full document management suit that links into invoicing including agreed increases reminders and renewals. Look at a integrated solution with online signing ability like Videosign: https://www.videosign.co.uk/

    8 votes

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    2 comments  ·  Files  ·  Admin →
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    Hi team we appreciate support in this idea, however as previously shared we don't have any current plans for extending files to accommodate what's being asked here. 

    We're continuing to keep a watch on the support for this, and recommend exploring the Xero app store if this is something you need right now.

  19. Ability to push files that’s uploaded in Xero Files to cloud storage (e.g. Google Drive, Dropbox, and Sharepoint).

    Purpose: Users can easily store/keep their files that they’ve uploaded in Xero into their own cloud storage. Especially when they have many documents that exceed the limit of Xero Files.

    12 votes

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    3 comments  ·  Files  ·  Admin →
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    Hi team, though we appreciate the use you'd find in being able to connect or send Xero Files to your cloud storage we want to be open that this isn't in our short terms plans.

    We're keen to keep getting an understanding of interest in the capability, and will share if there are any updates or progress of this, here.

  20. Currently, the number of files that can be uploaded is limited to 50. It would be useful to be able to upload more than 50 files. For example, to a loan account we might need to attach the original loan documents, associated invoices, monthly statements and letters relating to interest rate increases. For a 5 year loan, more than 50 documents would be required for monthly statements alone.

    3 votes

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     ·  0 comments  ·  Files  ·  Admin →
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