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Bank Feed - Charities Aid Foundation (CAF)

For Xero to expand their bank feed connections to develop a feed that supports Charities Aid Foundation (CAF)

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, we appreciate the growing interest this idea's gaining and want you to know our product teams are very attuned to our customers desire for a bank feed for CAF bank.

We're continuing to work closely with our third party integrators to make more bank feeds available via open banking. A feed for CAF is high on our agenda, however we're reliant on third party integrators to support this integration in order for us to deliver this for you all.

I want to assure you we're pushing for it's integration, but we cannot commit or confirm a timeline for this work to be undertaken.

As soon as there's progress to share we'll happily provide further updates for you all.

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  • Kate Methley commented  ·   ·  Report

    Interesting to see the comment from Admin in July saying that this has been accepted, but disappointed to see there is no timeframe.

    We started using Xero just a couple of months ago and in my onboarding call the Xero rep said the bank feed issue was because CAFBank wasn't providing something in the right format, it was up to CAFBank to fix this and there was nothing Xero could do. Now it seems that from as early as July that hasn't been the case! And CAFBank say they are waiting for Xero to prioritise it.

    I agree with one of the comments below - I don't really care who's fault/responsibilty it is, we just desperately need this fixed to be able to use Xero effectively

  • Peter Flower commented  ·   ·  Report

    Getting a direct feed is vital to prepare our monthly management accounts. Other banks have this. Please arrange for CAF

  • Johannes Du Toit commented  ·   ·  Report

    Integrating Xero would be vital as we are current considering going elsewhere with the lack of support and integration we are experiencing with CAF

  • Steve Rice commented  ·   ·  Report

    It would be really helpul, but I have reservations about how CAF will be able to handle developing the necessary integration mapping etc given how badly their upgrade went this summer as some of it is still ongoing

  • Penny Brockman commented  ·   ·  Report

    My organisation use Xero, it would be even more perfect to have a direct feed from CAF bank. As a volunteer it would support building efficiencies in the precious time i have.

  • Fiona Foulger commented  ·   ·  Report

    Anything that reduces admin time is really helpful, integration with CAF would be really helpful

  • Andrew Crisp commented  ·   ·  Report

    It would extremely useful to have a bank feed from Xero to CAF Bank. I currently use the QFX feed which is ok but an automated feed would be much better.

  • Joanne Rossi commented  ·   ·  Report

    As a volunteer treasurer it would be a lot quicker for me to catch on the books and free up time. Please get a bank feed for CAF setup.
    Jo x

  • Nick Parkin commented  ·   ·  Report

    Well, we love using Xero, it would be even more perfect to have a direct feed from CAF bank. It would also make our bookkeeper very happy, and he was the reason we went from Sage to Xero.

  • Marion Moore commented  ·   ·  Report

    The bank feeds from Xero work so well, and now I understand it's possible for CAF to be given a feed, please Xero make it happen! Charities are under so much pressure, many of them bank with CAF because other banks don't understand charities or are actively trying to de-bank charities and it would really help. As other commentors have said, it would make my year if you were able to do this in 2026!

  • Danda-krt dasa commented  ·   ·  Report

    Hi, I have been waiting for this to happen. I just assumed it wasn't possible, but if it is just a case of Xero needing to enable, please enable this. It is a waste of our valuable time uploading statements, where as a charity we would be best using our time to deliver our services. Please Xero do your duty to the charity sector and enable bank feeds for CAF Bank

  • Medhat Gindi commented  ·   ·  Report

    It would streamline the process and eliminate the need to manually import statements, a practice that is now outdated.

  • Chris Lord commented  ·   ·  Report

    Hi. This is a real no-brainer, as Xero connects to every other bank we use, and it makes life in Xero just SO much easier. And error-free. It would really make my 2026 if this could happen.

  • Dave Mound commented  ·   ·  Report

    The Open Banking connection would make a big difference to my organisation's accounts payable and payroll processes. we could see productivity improvements of 40-50%.

  • Jennifer Rodrigues commented  ·   ·  Report

    I agree with Ben! "This feels like a necessary and basic feature for charities using CAF who are already under time and capacity pressures. Please prioritise."

  • Martin Cosarinsky Campos commented  ·   ·  Report

    This is a high priority for us. Saving time and mistakes. Really hoping we can have CAF feeds embedded in Xero asap!

  • Paul Ingram commented  ·   ·  Report

    I Reiterate al the comments today. It would really be helpful to have bank feeds with CAF. So my workflow can run more efficiently. CAF changed / upgraded there account so it it would able to connect with accounting software. Apparently I have heard they have have done this with QBO.

  • Ben Butcher commented  ·   ·  Report

    This feels like a necessary and basic feature for charities using CAF who are already under time and capacity pressures. Please prioritise.

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