Bank feed - Separate Master card and sub cards feeds
Huge problem with the new update! Maybe it's just me.
Combining all company credit cards into a single feed is creating a significant problem for our accounting process.
We have five different company credit cards assigned to different departments, but the system combines all transactions into one feed and sorts them only by date. This means that at the end of each month, when employees submit their receipts, I have to sort through transactions from five different cards just to reconcile each department's expenses. With the old feeds, that was easy. With the new feed going into master account, it is a nightmare.
This creates unnecessary work, increases the risk of errors, and makes month-end reconciliation much more time-consuming than it should be. Transactions should be organized by credit card account or department, with the option to filter or reconcile each card separately before viewing a combined feed.
I can't imagine we're the only company experiencing this issue. Businesses with multiple departments or cardholders need a more practical way to reconcile expenses. I believe many companies, including ours, would consider this a major usability concern. I strongly encourage you to add the ability to separate transaction feeds by credit card account or department, rather than forcing all cards into a single date-sorted list.
Chase has them seperated by card, I don't think Xero took any of this into concideration.
We have been using this software and these feeds since 2016.
Hi Lacey, thanks for sharing this suggestion. We understand how useful it could be to have clearer visibility of transactions across individual corporate cards and departments.
I've updated the status to Gaining Support so we can continue tracking community feedback. It would be great to hear which credit card provider you'd like this feature to be available for.