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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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64 results found

  1. AmBank Group Malaysia (including AmBank Islamic) currently has no direct bank feed integration with Xero. Malaysian SMEs using AmBank must manually export and upload CSV statements, which is inefficient and error-prone. We request Xero to establish a direct API-enabled bank feed with AmBank, similar to the existing CIMB and RHB Malaysia integrations. This would greatly benefit Malaysian businesses and support Xero's growing presence in Malaysia.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Appreciate you raising this idea, Azman. We can see how connecting AmBank Malaysia through a direct bank feed could help streamline reconciliation and reduce the need for manual statement imports.

    We've moved this idea to Gaining Support so we can continue gathering feedback. We'll keep sharing interest from the community with the team as they assess future banking integrations.

  2. Before triggering direct advice to the bank to disconnect a bank feed(s), send a warning to the Xero Administrator that outlines the impending course of action in an attempt to stop an unintended consequence after archiving an active bank account.

    1 vote

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    Thanks for sharing this idea, Mark. We can understand how receiving a warning before Xero sends a request to disconnect a bank feed could help prevent accidental disconnections, particularly when an active bank account is archived unintentionally.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest.

  3. Dear Support,
    Please expand bank feed connections to the Bank of Singapore (An OCBC Company). This will assist greatly in processing bank account information in Xero.

    1 vote

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    Thanks for taking the time to suggest this. We understand the request to add Bank of Singapore as a supported bank feed connection. This could help customers and advisors spend less time managing manual statement uploads.

    For now, bank transactions can be brought into Xero by importing a supported statement file from your banking provider.

    We've updated this idea to Gaining Support so we can continue tracking interest from the community. If this connection would help your business, add your vote and let us know more about your setup.

  4. New bank feed for Moneybox Business Saver

    10 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Xero urgently needs to add support for Hong Leong Bank commercial banking accounts (ConnectFirst) for automatic bank feeds and auto reconciliation. Right now, the Hong Leong connection appears limited to personal banking, which is not useful for many real business users.

    For companies like ours, the actual operating account is under ConnectFirst, not personal banking. Without commercial bank feed support, we are forced into manual uploads and manual reconciliation, which defeats the purpose of automation and increases admin workload and error risk.

    Please add Hong Leong ConnectFirst support as soon as possible. This would be a high-impact improvement for Malaysian…

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Rex, thanks for sharing this suggestion. We understand you’re looking for automatic bank feeds for Hong Leong Bank ConnectFirst business accounts, so transactions can flow directly into Xero without needing manual imports.

    Having a direct connection could help make reconciliation more efficient and reduce extra steps when managing daily finances.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


  6. The new RBC connector cannot see the Line of Credit feeds and has to be refreshed separately compared to the old connector (Yodlee?)

    1 vote

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    Hi Samantha, thanks for highlighting this improvement. We understand the ask to have a direct bank feed for RBC Line of Credit accounts could make it much easier to keep borrowing activity and repayments up to date without relying on manual imports.

    At the moment, direct feeds for some RBC Line of Credit accounts aren't available. This means transactions may need to be imported manually, which can add extra steps when reconciling your accounts and monitoring balances.

    In the meantime, you can download transactions from your RBC Online Banking account and import them into Xero using the Import a Statement option. This helps keep your account up to date while continuing to reconcile activity in Xero.

    We'll continue to track interest and gather more input from others who'd benefit from this capability.

  7. When linking a Co-Operative Bank Business account it is currently necessary to download and print off a pre-populated form, sign and then upload. Two weeks later you (I assume this is a common experience) receive a message saying the bank account number needed to be 16 digits. You then need to do the whole thing again, this time adding two zeros to the end of the bank account number so the system can recognise it.

    Ideally of course non of this would be necessary but I think the piece of paper itself is a Co-Op problem not a Xero one.…

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Carolyn, thanks for raising this with the community. We can see how a simpler way to connect Co-operative Bank accounts could make getting started with bank feeds much easier.

    At the moment, the setup process for some bank feeds is determined by the bank's requirements, which may include completing and submitting an authority form before the feed can be activated. While waiting for the bank feed to be approved, you can import bank statements manually using CSV files to keep your accounts up to date and continue reconciling transactions.

    I've updated the status of this idea to Gaining Support so we can continue tracking community interest. If you'd like to share more, it would be helpful to know which part of the setup process caused the most friction, whether it was the forms, the approval timeframe, or something else.

  8. Currently, a check written is downloaded in the feed with the date the check cleared and no payee name. It would be fantastic if AI could read the check, enter the payee and the date the check was actually written rather than the date it cleared. That would save the user from having to look up the check on the bank website and manually editing it so that the bank reconciliation is actually correct.

    2 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for submitting your idea on Xero Product Idea’s David. We can appreciate the need for AI to read the details such as payee and date when the check was written. We’ll start to track support in your idea from the community, here.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. Would be great if users could be directly notified if there is a bank feed disruption or issue for their specific bank accounts.

    6 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your suggestion for Xero. We've reviewed the proposed changes, and your idea is now officially open for community voting and comments.

    Please spread the word! Share your idea with colleagues and others who would benefit, urging them to add their vote and specific feedback. Community support is the key to moving this forward.

  10. When adding a new bank account the client needs to tick 'don't select' on all the other accounts which can be unsettling if these accounts already have bank feeds. There must be better wording for this, or remove the need to tick 'don't select'.

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Saara, we can see how updates to the labels or instructions in the bank feed connection flow could help make setup clearer and reduce the chance of selecting the wrong account.

    We'll continue tracking interest and share the feedback with our product teams.

  11. It would be great if Xero can support Japanese banks in the Bank Feed. Been looking for any API to help me connect the Rakuten Bank to Xero but I found nothing.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We'll keep an eye on the interest that builds in this here and be sure to let you know if there are any developments planned to support this feed.

  12. Please allow direct bank feeds with Fidelity. They are one of the largest financial institutions in the world!!

    9 votes

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    8 comments  ·  Bank feeds  ·  Admin →
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    Returning to the idea here we appreciate while Xero currently supports feeds for Personal Fidelity bank account types it's not possible to set up a feed for investment account types.

    We'd like to track and understand the interest from our community in this. We'll share with everyone here if plans are made.

  13. HSBC Business bank feed that updates more frequently than 24 hours in arrears. The fact that it takes more than a day for a customer payment to appear in Xero makes it hard to have effective account management.

    3 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Hi Nikki — thanks for sharing this and explaining how more frequent updates would help your account management. I can see that you have raised this previously with Xero Support and as you know there is a delay of 24 hours for the UK HSBC bank feed to reduce duplicates 😣. We can assure you that we’ll keep monitoring this and will update the thread as further improvements become available. Thanks again for raising it and helping us track demand.

  14. Xero already supports a Revoult bank feed for the 'Main' account but when bank a feed established it does not include the 'Savings & Funds' bank feed.

    As Revoult offer the 'Savings & Funds' account as part of the standard business account offering, majority of customers would use the 'Savings & Funds' account too as it is interest generating.

    Please add a bank feed for the Revoult Savings & Funds to make it a seamless reconciliation process.

    2 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your interest in supporting more Revolut account types, Jon.

    It's now time for the community to get behind and support your idea.

    We'll be keeping a close eye on the traction this builds here, and will post an update if there is any progress.

  15. Support Morgan Stanley Client Serv.
    Just signed up for Xero today, and now I have to cancel because you don't support my bank. Worth mentioning that MS doesn't provide acceptable export options for their data, so there isn't a clean method for me to transform their data to get it into Xero. I will mention that QBO perfectly integrates with it, so clearly the pipeline has been built by someone.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Seth, thanks for sharing this suggestion. It’s clear that bank feeds for Morgan Stanley investment accounts would reduce manual imports and make it easier to keep investment data up to date in Xero.

    We'll continue to track the interest around this idea for our Product team's review.

  16. add Desjardins Bank (Quebec, Canada) to bank feed

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing how we could improve your experience with Xero by providing a feed for Desjardins Bank.

    We'll start to get a. sense of the wider interest for a feed with this bank here - Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    If there is any news we'll update you here.

  17. The charge card bank feed from Lloyds CCDM to be implemented into Xero. Currently a manual statement has to be uploaded.

    6 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks, Antoinette for submitting your idea.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. I would love a bank feed (ideally a direct feed) that supported Apple Card. A number of other financial programs support it - Xero should too!

    3 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing, Peter.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. 😊

  19. Please instate bank feeds for ABN AMRO bank (the Netherlands). I joined Xero for its highly automated systems. Now I still have to download and import bank statements manually.

    It adds insult to injury for the fact I have to sign up to a premium plan to be able to account in a mere two currencies. For small traders like myself with low turn-overs and no need for the majority of features larger companies need, this feels deeply inappropriate and unfair. (another idea about this topic is already live elsewhere)

    13 votes

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    2 comments  ·  Bank feeds  ·  Admin →
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    Hey everyone, thanks for the support on this idea.

    While our Open Banking connections in the EU currently cover only Denmark and Ireland, you can still keep your ABN AMRO transactions up to date in Xero by manually importing your statements.

    We'll keep en eye on the support for this here, and let you know of any updates in this area. Thanks for taking the time to share!

  20. Until recently I have been manually importing my monthly BlueVine Statements into Xero. This is a far from ideal approach since from a reporting and receivables standpoint, the data will always be stale and out of date. This leads to events like automated past due reminders going out for receivables that have actually been received and marked as paid.

    I just recently learned of the bank feed integration with Yodlee, but the quality of the data provided by this service is heavily flawed by sending over incorrect analysis codes with transactions that cannot be removed or edited. While it does…

    1 vote

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    1 comment  ·  Bank feeds  ·  Admin →
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    Appreciate you sharing why the Yodlee feed doesn't currently fit your needs, Jeff.

    We're always keen to hear the new feed connections our customers would most like to see. We don't have immediate plans for a direct bank feed with BlueVine, however we'll start to get a feel of the this through support in your idea here, and can keep you updated if any plans are made.

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