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This is so vital! For our small charity, time is precious, and having Xero connected to CAF Bank would make a huge difference!

This integration is essential to efficiency of charities who are using both CAF and Xero. With all our other accounts, cards linked to Xero - CAF is the outlier and it would be a very welcome development to have integration in place.

We currently use Xero for our main accounts and we are about to transition a large project with significant cash flow and high volume of transactions into Xero, bank accounts for both are with CAF. It would make a huge difference to our capacity as a small finance team to have an automatic feed to assist reconciliations as currently the process is very onerous.

We love working with Xero but this is a major drawback of the system and it we would like to see the CAF and Insignis bank feeds implemented asap

Yes, please we really need a CAF Bank Feed. They are finally ready at their end and it'd be so helpful if Xero could set up the connection now. As a tiny team of 1.6 FTE any manual process we can eliminate really saves us time.

Please put this on your to do list ASAP.

Thank you so much in advance!
Laura

We'd like a CAF Bank feed please, the QFX import does not quite do it, the "statement date" is not handled correctly so a dedicated feed would help.

As a medium size charity with multiple accounts this will save a huge amount of time.

As a small charity, having a bankfeed would save us a significant amount of time currently spend on manually importing statements.

We are a small charity and cannot afford the extra time (and risk) in not having this feed in place.

Essential for the efficient running of our accounts, very frustrating that it is not in place yet.

Please make this integration. It will help our charity.

We have our two bank accounts with CAF and it would be a huge improvement to Xero if there was integration with CAF.

CAF appears to be the only bank we can use as a CIO as one of our trustees lives in Ireland. The absence of the integration is a huge draw back. Could Xero show the same concern for its customers as CAF Bank does.

I have now read dozens, if not hundreds, of posts over an extended period, all consistently requesting that Xero implements a bank feed for CAF.

Despite the volume, consistency, and longevity of these requests, the only response from Xero remains a generic acknowledgement that the issue is “on their radar,” with no meaningful progress updates or indication of delivery.

What is particularly concerning is the complete absence of any timeline, whether indicative or otherwise. This lack of transparency inevitably raises questions as to whether there are underlying commercial considerations influencing the decision not to prioritise or commit to this integration.

From a user perspective, this ongoing situation is deeply frustrating. It creates inefficiencies, adds unnecessary administrative burden, and undermines confidence in Xero’s responsiveness to clearly evidenced customer demand. More importantly, it gives the impression that repeated, well-articulated requests from the user community are being acknowledged but not genuinely acted upon.

At this stage, a more candid and accountable response from Xero is needed, whether that is a clear commitment, a realistic timeline, or an honest explanation as to why this feed is not being progressed. Continued deflection without substance risks eroding trust and reflects poorly on Xero’s engagement with its user base.

This is not a technically complex or unprecedented issue, it does not require a breakthrough or “rocket science” solution. What it requires is ownership within Xero: someone with sufficient authority to take control of the situation, align the relevant teams, and drive it forward to a resolution.

From the outside, the continued lack of progress suggests not a technical barrier, but a failure of prioritisation and coordination. With the level of demand clearly evidenced across this forum, it should be entirely feasible for Xero to bring the right stakeholders together and progress this integration in a structured and timely way.

At present, it feels less like a difficult problem to solve and more like one that simply hasn’t been given the attention or internal momentum it warrants.

This integration will make such a difference for our volunteer treasurer who would appreciate the integration as it will save them valuable time.

This integration would be brilliant and save valuable time and unnecessary processes to manually iimport bank transactions

This would be a godsend for us - having to manually import three times a week to keep up with transactions is frankly a PITA - So much easier with PayPal which is integrated!

It would make the life of our very small charity so much easier if we didn't have to manually upload transations into Xero. We have a direct feed from revolut, volopa, shopify, zettle and paypal. Why not CAF? And while your at it Unity!

I spend a lot of time creating files to upload to Xero, and have to remember to do this at least every 2 weeks. A bank feed as we have with other banks would really help and streamline the process

This will save a lot of time, not having to export a CSV file from CAF then amending it to be suitable for XERO. In addition making sure I haven’t made a mistake. Versus having a direct feed from PayPal.

I have access to the NatWest and Cooperative Banks through Xero which is invaluable. I want to encourage another client to move to Xero but we use CAF so the move isn't intuitive. Including CAF would swing it for us.