Feature Requests - Add Instructions
For this Product Ideas forums -- Please add help text to the "Enter your idea" screen.
My first post to this forum was made on June 9, 2025.
On September 22, 2025 a community manager replied "Hi 👋 your idea is being looked into by our Community team. We’ll be in touch soon to update you once your idea has been reviewed."
Then on November 5, 2025 a Xero Admin replied "We don't accept ideas that have multiple request in one post. Please create separate ideas for each feature, so we can gauge support and keep users updated."
Had that direction, and presumably others, been available to me on June 9 - I wouldn't have combined the two ideas. To me they were related to the same screen (Spend Money) so it seemed appropriate to combine them together. So today, November 11, 5 months after my initial post -- I have separated that post into two distinct threads.
Sandy Shelton
shared this idea
Thanks for your feedback, Sandy! It's really good hearing directly about your interactions in product ideas and understand where you were coming from when first posting your idea.
Also appreciate you returning to raise the ideas individually.
From the main homepage of the forum we do have the tile that links to our help. However, I totally get this isn't any use if you dive straight into a forum.
As a small immediate change I cold make - I've added sub heading to the for small business and for accountant and bookkeeper forums to add a reference to our help there too 😊
