Skip to content

Security & support

Customer ideas for Xero support, security, billing and privacy

Learn about the forums, how to contribute and create a good idea on Xero Central

Security & support

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

4 results found

  1. Let’s Support a More Affordable Xero Subscription Plan for SMEs!

    Hi fellow Xero users,

    With Xero subscription fees increasing year after year, the cost is becoming a growing burden for small businesses. For businesses like ours that manage several company accounts using Xero, the total subscription cost adds up significantly.

    For each of our company accounts, we process approximately 250 bills and 40 sales invoices per month. We mainly need essential accounting functions, including managing bills and invoices, maintaining the Chart of Accounts, recording bank transactions and transfers, preparing GST F5 returns, managing fixed assets and depreciation, recording manual…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Admin →

    Hi Sally, we appreciate your feedback, and this will be shared with our teams. However, we do not accept ideas about Xero pricing plans or plan structures and cannot make commitments to ideas of this nature.

  2. There needs to be a option for 15 employees. Ultimate 10 sometimes isnt enough and Ultimate 20 is too many. In my case I have 11 employees and the cost from $143 to $180 seems excessive for one more employee.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Admin →

    Hi Michelle, we appreciate your feedback, and this will be shared with our teams.

    However, we do not accept ideas about Xero pricing plans or plan structures and cannot make commitments to ideas of this nature.

  3. Add the ZTL002 cash account, generated during Zettle integration, to the Payment method drop-downs.
    As that is the account all cash deposits are registered under, it makes sense to ease using it during automated transaction generation from file downloads.
    Having to manually create a new transaction for all cash payments is very tedious, but allows use of the ZTL cash account. So why not allow it during the automated process?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Admin →

    Thanks for raising your suggestion, Ingrid. Because the request relates to how a third-party integration creates and makes its accounts available within Xero, we’ve moved this post to Feedback and closed it for voting.

    We recommend raising the request with Zettle directly or through Xero Developer Ideas, where integration-related functionality can be considered.

  4. Add the option for multi currency to other subscription types.

    Currently the only way to use multi-currency is to upgrade to the Xero Established/Premium or Ultimate pricing plan. For a sole trader that doesn't need all the extra features of those plans, that is a minimum price increase of over double the starter plan.

    71 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    41 comments  ·  Billing  ·  Admin →

    Thanks you for feeding back on how we could improve Xero's plans for your use. In the aim of providing transparency to you here - we'll no longer be accepting ideas about Xero pricing plans or plan structures. We cannot make commitments to ideas of this nature. While we will move this idea to Feedback I want to assure you, that your comments have been shared with our team.

  • Don't see your idea?