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1 result found

  1. Price Increase

    Postpone Price Increase until Platform Fully Functional.

    We all understand that everything is increasing but in light of the current issue we are all facing with the Xero Platform, it might be optimal for Xero to postpone its price increase until a fix has been made.

    You want to retain your current database of clients using your platform, help them help you. Don't increase the price, maintain it, until the platform is stable and all errors are address in full. Your current issues are causing major disruptions to bookkeepers and accountants, this is causing us a major lose in income…

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    0 comments  ·  Billing  ·  Admin →
    Feedback  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi Kylie, appreciate your feedback, this will be shared with our teams. We do not accept ideas about Xero pricing or plan structures and cannot make commitments to ideas of this nature.

    If you would like to discuss your subscription in further detail it would be best to connect with our Xero Support team through Xero Central.

    We appreciate and do apologise for any disruption the recent incidents caused our customers, and want you to know that it is a top priority for us to monitor and maintain the stability of Xero.

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