Settings and activity
6 results found
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377 votes
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David Rose
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851 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
An error occurred while saving the comment David Rose
commented
The new invoicing really isn't fit for purpose. Some features have been removed from classic invoicing, others are still "under development" and many are much more long winded than they are with Classic.
I think it's time for the product manager to realise that they've made a big mistake with this redesign. Read the room and go back to the drawing board. We're all for change, but only when it makes our businesses more efficient, not when it adds stumbling blocks.David Rose
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4 votes
Hey all, just popping in with a quick status change!
Whilst we have added in a column for original currency, it's not possible to view subtotals for this column.
Understand that there's some interest from the community in this feature, so we're re-opening this idea to continue to collect feedback 😊
An error occurred while saving the comment David Rose
commented
Hi Ethan
more than just interest, it's ridiculous not being there. We have suppliers that bill us in US dollars and we pay them in US dollars, yet there's no where in Xero to see what we owe them in US dollars, only on UK sterling, which is no use to man nor beast.
I find it incredible that to use this (paid for feature) I have to get out a calculator before paying any supplier !!David
David Rose
supported this idea
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6 votes
An error occurred while saving the comment David Rose
commented
Absolutely. Or at least a way to configure the default (which for us would always be checked)
Why would anyone create a scheduled invoice and not want autopay turned on.(What's worse is that someone with Invoice only access rights can't turn it on. They can raise an invoice, they can approve and invoice, they can email out the invoice, but they can't set that the customer should be offered autopay (so more work for me) !!
David Rose
supported this idea
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347 votes
Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.
An error occurred while saving the comment David Rose
commented
Does anyone at Xero actually use their product to run a real business ?
I'm guessing not, otherwise they'd realise that making it simple for customers to pay outstanding balances trumps all other features."Building on beautiful" - what a load of BS. Seems that marketing is of more importance than actual functionality. Very poor.
An error occurred while saving the comment David Rose
commented
So current workflow
Email statement, customer opens pdf, customer copies contents of pdf to email, customer emails requesting copies of invoices, we email invoices, customer opens them one by one to pay !!!
This is really a waste of everyone's time.We just want a link in the statement email where the customer can view all outstanding invoices and pay all of them or a subset, in one click
David Rose
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221 votesDavid Rose
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XERO - you used to be the best software provider - listening and reacting positively to customer's suggestions. So good that we recommended you to all of our customers. Now, to be frank, you operate with complete indifference to your customers, focusing solely on maximizing revenue at the expense of service and integrity.
Please bring back the old Xero who would have made the autosave setting optional as soon as they saw the number of user complaints.