Settings and activity
5 results found
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437 votes
Hi everyone, we appreciate and thank you for contributing to product ideas. The implementation of autosave in new invoicing originally came from feedback we received from our community - Many customers entering invoices, where their data could be lost if they closed the window or logged out of Xero accidentally.
With the move from classic to new invoicing in the past year we appreciate hearing more feedback on this feature from our community. There are differing points of impact that you’ve shared, and is all highly valuable information to our product teams.
However, to set a realistic expectation we want to be honest that we don’t have any planned work for removing auto save.
If you find something you suspect could be a bug and isn’t working correctly in autosave, we recommend raising this with our Support team via Xero Central and providing details - This way our team can…
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David Rose
commented
XERO - you used to be the best software provider - listening and reacting positively to customer's suggestions. So good that we recommended you to all of our customers. Now, to be frank, you operate with complete indifference to your customers, focusing solely on maximizing revenue at the expense of service and integrity.
Please bring back the old Xero who would have made the autosave setting optional as soon as they saw the number of user complaints.
David Rose
supported this idea
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60 votes
Thanks for sharing and engaging with product ideas here. We appreciate the desire to run more reports in Xero in a different currency.
To confirm what is currently available in Xero for multi currency reporting - Right now the aged reports will run in the organisation's base currency. However, for any invoice or bill that has been created in a foreign currency you'll see an icon next to that line in your report which provides notation of the exchange rate details, and these will all be listed at the bottom of the report.
With the Payable and Receivable summary and detail reports you can add an 'Original currency' column along with other foreign exchange details.
It's also possible to add a filter to these reports to only show invoices of a particular status for example Awaiting payment.
I know this doesn't accomplish all that's being asked in this idea and…
An error occurred while saving the comment David Rose
commented
Hi Ethan
more than just interest, it's ridiculous not being there. We have suppliers that bill us in US dollars and we pay them in US dollars, yet there's no where in Xero to see what we owe them in US dollars, only on UK sterling, which is no use to man nor beast.
I find it incredible that to use this (paid for feature) I have to get out a calculator before paying any supplier !!David
David Rose
supported this idea
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7 votes
An error occurred while saving the comment David Rose
commented
Absolutely. Or at least a way to configure the default (which for us would always be checked)
Why would anyone create a scheduled invoice and not want autopay turned on.(What's worse is that someone with Invoice only access rights can't turn it on. They can raise an invoice, they can approve and invoice, they can email out the invoice, but they can't set that the customer should be offered autopay (so more work for me) !!
David Rose
supported this idea
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395 votes
Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.
An error occurred while saving the comment David Rose
commented
Does anyone at Xero actually use their product to run a real business ?
I'm guessing not, otherwise they'd realise that making it simple for customers to pay outstanding balances trumps all other features."Building on beautiful" - what a load of BS. Seems that marketing is of more importance than actual functionality. Very poor.
An error occurred while saving the comment David Rose
commented
So current workflow
Email statement, customer opens pdf, customer copies contents of pdf to email, customer emails requesting copies of invoices, we email invoices, customer opens them one by one to pay !!!
This is really a waste of everyone's time.We just want a link in the statement email where the customer can view all outstanding invoices and pay all of them or a subset, in one click
David Rose
supported this idea
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234 votesDavid Rose
supported this idea
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@kristy Adams
>don't understand how so many people are requesting this
Simple, the current management at Xero have no interest in what their existing customers want or need
They have their own agenda.
We've gone from being Xero advocates - telling everyone how wonderful it is, to the polar opposite. As soon as one of their competitors offers an easy migration path, we'll no doubt be gone.