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  1. 76 votes

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    David Rose supported this idea  · 
  2. 227 votes

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    Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
    Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.

    Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.

    There are really important reasons why we must go forward with sunsetting classic invoicing…

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    David Rose commented  · 

    The new invoicing really isn't fit for purpose. Some features have been removed from classic invoicing, others are still "under development" and many are much more long winded than they are with Classic.
    I think it's time for the product manager to realise that they've made a big mistake with this redesign. Read the room and go back to the drawing board. We're all for change, but only when it makes our businesses more efficient, not when it adds stumbling blocks.

    David Rose supported this idea  · 
  3. 4 votes

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    Hey all, just popping in with a quick status change!

    Whilst we have added in a column for original currency, it's not possible to view subtotals for this column.

    Understand that there's some interest from the community in this feature, so we're re-opening this idea to continue to collect feedback 😊

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    David Rose commented  · 

    Hi Ethan

    more than just interest, it's ridiculous not being there. We have suppliers that bill us in US dollars and we pay them in US dollars, yet there's no where in Xero to see what we owe them in US dollars, only on UK sterling, which is no use to man nor beast.
    I find it incredible that to use this (paid for feature) I have to get out a calculator before paying any supplier !!

    David

    David Rose supported this idea  · 
  4. 3 votes

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    David Rose commented  · 

    Absolutely. Or at least a way to configure the default (which for us would always be checked)
    Why would anyone create a scheduled invoice and not want autopay turned on.

    (What's worse is that someone with Invoice only access rights can't turn it on. They can raise an invoice, they can approve and invoice, they can email out the invoice, but they can't set that the customer should be offered autopay (so more work for me) !!

    David Rose supported this idea  · 
  5. 256 votes

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    Hi everyone, we wanted to return and give a little more information with the update of this idea's status.

    Our product team are currently looking into the development of adding the Pay now button to Customer statements which would enable your customers to pay for multiple invoices at once.

    Though it's early days at present we'll keep you updated of their progress, here.

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    David Rose commented  · 

    Does anyone at Xero actually use their product to run a real business ?
    I'm guessing not, otherwise they'd realise that making it simple for customers to pay outstanding balances trumps all other features.

    "Building on beautiful" - what a load of BS. Seems that marketing is of more importance than actual functionality. Very poor.

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    David Rose commented  · 

    So current workflow
    Email statement, customer opens pdf, customer copies contents of pdf to email, customer emails requesting copies of invoices, we email invoices, customer opens them one by one to pay !!!
    This is really a waste of everyone's time.

    We just want a link in the statement email where the customer can view all outstanding invoices and pay all of them or a subset, in one click

    David Rose supported this idea  · 
  6. 143 votes

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    David Rose supported this idea  ·