Settings and activity
5 results found
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444 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.
Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.
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David Rose
commented
XERO - you used to be the best software provider - listening and reacting positively to customer's suggestions. So good that we recommended you to all of our customers. Now, to be frank, you operate with complete indifference to your customers, focusing solely on maximizing revenue at the expense of service and integrity.
Please bring back the old Xero who would have made the autosave setting optional as soon as they saw the number of user complaints.
David Rose
supported this idea
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61 votes
Thanks for sharing and engaging with product ideas here. We appreciate the desire to run more reports in Xero in a different currency.
To confirm what is currently available in Xero for multi currency reporting - Right now the aged reports will run in the organisation's base currency. However, for any invoice or bill that has been created in a foreign currency you'll see an icon next to that line in your report which provides notation of the exchange rate details, and these will all be listed at the bottom of the report.
With the Payable and Receivable summary and detail reports you can add an 'Original currency' column along with other foreign exchange details.
It's also possible to add a filter to these reports to only show invoices of a particular status for example Awaiting payment.
I know this doesn't accomplish all that's being asked in this idea and…
An error occurred while saving the comment David Rose
commented
Hi Ethan
more than just interest, it's ridiculous not being there. We have suppliers that bill us in US dollars and we pay them in US dollars, yet there's no where in Xero to see what we owe them in US dollars, only on UK sterling, which is no use to man nor beast.
I find it incredible that to use this (paid for feature) I have to get out a calculator before paying any supplier !!David
David Rose
supported this idea
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7 votes
An error occurred while saving the comment David Rose
commented
Absolutely. Or at least a way to configure the default (which for us would always be checked)
Why would anyone create a scheduled invoice and not want autopay turned on.(What's worse is that someone with Invoice only access rights can't turn it on. They can raise an invoice, they can approve and invoice, they can email out the invoice, but they can't set that the customer should be offered autopay (so more work for me) !!
David Rose
supported this idea
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404 votes
Hey everyone, back again with some progress to share with you all here. Our product team have made good headway in this space over the past few months and we'll soon be at a stage where we'd like to invite users in for an early release!
As a foundational step to enabling this feature, we're currently rolling out the ability for your customers to view statements online, so that they always have a real-time view of what's due and overdue. We're aiming to roll out a "Pay" button to statements later this year, so that your customers can then pay multiple outstanding invoices in one go.
If you'd be interested in being a part of our early release, please fill out this form.✍️
While we may not be able to invite everyone who signs up into the early release, I'll round back with more updates on this idea to…
An error occurred while saving the comment David Rose
commented
Does anyone at Xero actually use their product to run a real business ?
I'm guessing not, otherwise they'd realise that making it simple for customers to pay outstanding balances trumps all other features."Building on beautiful" - what a load of BS. Seems that marketing is of more importance than actual functionality. Very poor.
An error occurred while saving the comment David Rose
commented
So current workflow
Email statement, customer opens pdf, customer copies contents of pdf to email, customer emails requesting copies of invoices, we email invoices, customer opens them one by one to pay !!!
This is really a waste of everyone's time.We just want a link in the statement email where the customer can view all outstanding invoices and pay all of them or a subset, in one click
David Rose
supported this idea
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239 votes
Hi everyone, we appreciate your support and feedback for having a Repeating Invoices Report.
We know that not having a dedicated report for your repeating invoices can present limitations when trying to forecast sales.
As noted by others in the idea, while not a complete solution there is the Receivable invoice detail report, that will provide results for invoices that have already generated from a repeat invoice template. There is also Short term cashflow predictions in Xero Analytics Plus that can predict recurring cash transactions based on the past 3 months reconciliations.
For more comprehensive forecasting, some users have found third-party apps that integrate with Xero to be helpful - You can view the full suite of official apps on our Xero App store.
While we understand these aren't ideal long-term solutions, I want to let you know that there's no work currently planned to develop a specific…
David Rose
supported this idea
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@kristy Adams
>don't understand how so many people are requesting this
Simple, the current management at Xero have no interest in what their existing customers want or need
They have their own agenda.
We've gone from being Xero advocates - telling everyone how wonderful it is, to the polar opposite. As soon as one of their competitors offers an easy migration path, we'll no doubt be gone.