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  1. 7 votes

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    Thanks for sharing this feedback, Kielan. We can see there’s a broader conversation here around how support could better meet the needs of partners who are managing complex issues across multiple client organisations.

    We’ve moved this idea to Gaining Support so we can continue tracking interest and gathering feedback from our partner community. While we can’t make any commitments at this stage, we’re keen to hear more from partners about what they need from the support experience and where the current process could work better.

    If this would improve your workflow, add your vote and share which parts of the current process you’d like to see improved.

    Kielan Faria shared this idea  · 
  2. 98 votes

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    Hiya team, we wanted to share another update with you all. As our product team conduct discovery for potentially extending the Reconcile period feature to more regions we'd love to get our community's active engagement in the process.

    If you'd be interested in collaborating with our team on the research they're doing for this please reply on this idea or respond directly to our update 💬and we'll be happy to share your details with them for further contact. Thank you!

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    Kielan Faria commented  · 

    Happy to collaborate on this idea.

    Kielan Faria supported this idea  · 
  3. 133 votes

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    Hey team, me again. Apologies, getting a little ahead of ourselves with the status of this idea.

    I can confirm that self onboarding of new employees is live for Xero Payroll in AU, however this feature does not extend to NZ organisations right now.

    This will be something we continue to consider as we keep developing Payroll for NZ and I'll share any further updates with you all here. Thanks


    Kielan Faria supported this idea  · 
  4. 15 votes

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    Thanks for sharing your idea of extending the search bar to Reporting Menu, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Kielan Faria shared this idea  · 
  5. 41 votes

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    We're grateful for sharing your experience with the beta for our new navigation.

    Our Community have reviewed and shared your feedback with our product team. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Kielan Faria supported this idea  · 
  6. 58 votes

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    It's interesting to hear the differences in views that would be most impactful for our customers. We appreciate you taking your time to feedback on the new experience.

    Our Product team are staying close to what our customers are sharing through the forum here, and if there is any update on this I'll be sure to let you know, here.

    Kielan Faria supported this idea  · 
  7. 73 votes

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    Great to hear you're diving into the new experience, Michele. Thanks for taking your time to share changes that you could feel could add benefit.

    We'll get a feel for the interest from other beta users from your idea here and I'll make sure to share if our product teams make any plans around this.

    Kielan Faria supported this idea  · 
  8. 115 votes

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    Good to hear the value you'd see in having more visibility of GST from your homepage. Thanks for sharing with us here.

    Our product teams are paying close attention to the feedback we're receiving through this forum, and I'll let you know if there are any updates surrounding this, here.

    Kielan Faria supported this idea  · 
  9. 90 votes

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    We're grateful for sharing your experience with the beta for our new navigation.

    Our Community have reviewed and shared your feedback with our product team. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Kielan Faria supported this idea  · 
  10. 74 votes

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    Awesome to hear you're getting a feel of the homepage, Charles. Thanks for taking your time to feedback on what changes would make the most impact for you.

    I'll make sure to share your feedback with our product teams. For now we'll get a sense of interest from others in the beta here, and I'll keep you updated if any plans for a global setting are made.

    Kielan Faria supported this idea  · 
  11. 248 votes

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    Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.

    While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.

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    Kielan Faria commented  · 

    Much more efficient at the bottom of the invoice.

    Kielan Faria supported this idea  · 
  12. 46 votes

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    Kielan Faria commented  · 

    Really needs to be added.

    Kielan Faria supported this idea  · 
  13. 1,296 votes

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    Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

    While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

    Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

    We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

    The new bills approval flow which we’re currently developing is an example of this - once available admins…

    Kielan Faria supported this idea  · 
  14. 57 votes

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    Kielan Faria supported this idea  ·