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  1. 62 votes

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    Hi everyone, thanks for your feedback on customising the “Reply-To” email address which payslips are sent. We appreciate you sharing how important it is to have control over the reply-to address, considering sometimes bookkeepers process payroll.

    As you’re aware Xero has the functionality to set a default reply-to email address for some emails, however this doesn't extend to payslips.

    Our product team sees merit in the idea for future development. We’ll update the status of this to Accepted so that it’s formally marked for consideration.

    Paul Howlett supported this idea  · 
  2. 62 votes

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    Thanks for your open feedback and sharing how we can improve these forums for you! It's crucial to us understanding how we can get better at communicating about product developments.

    We wanted to give you an update on how we’re managing Xero Product Ideas, and our updates - In July last year we made a few changes that included new public statuses for ideas, and providing our customers more guidance on how to create a good idea.

    We also now have our site "The Long and Short of It" which aims to keep users in the know of recent and upcoming changes, with filters to zone into updates that are most useful to you.

    We're in a continuous process of interacting with product teams and updating ideas to provide more transparency of where we do and don't have development planned.

    Our aim is to give a clearer…

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    Paul Howlett commented  · 

    @Johan

    Calculating the private use proportion of depreciation!!!

    It is literally already available in AU tax returns, why are we still waiting for this in Xero Blue?!?!?!?!?

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    Paul Howlett commented  · 

    As per today's 'Latest Product Updates' email, Xero updating their website to make it easer to compare plans is a critical feature that we should thank them for adding...

    Paul Howlett supported this idea  · 
  3. 155 votes

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    Hi everyone, we appreciate all the attention and interest this idea has received. This has not gone unnoticed and our product team understand the importance of these estimates for practices.

    There is a bit of complexity involved in being able to achieve this, but we'd like you to know this is something our teams are looking into.

    As soon as we have any updates we'll be sure to share with you all through this idea. Thanks 🕵️

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    Paul Howlett commented  · 

    @Kim Turton They have only implemented it for Estates that are less than 3 years.

    Once again, they pat themselves on the back for their effort of half-a$$ing an implementation - they don't even have an estimate for Estates more than 3 years - this should be the bare minimum.

    Based on other topics I'm following, we might get an update within the next decade that all Estates have estimates (both less and more than 3 years), then they'll close this topic and never speak of Trust estimates again, apart from including it in their quarterly "we did this" email 🙄

    Paul Howlett supported this idea  · 
  4. 36 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Paul Howlett supported this idea  · 
  5. 4 votes

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    Hi Paul

    It looks like you contacted our support team on this one, from which a case was raised and assisted on by our specialists.

    As a result, I've changed the idea status to 'Not in pipeline', as it doesn't look like it's an idea that you have suggested.

    However, feel free to submit your ideas or feedback on our product ideas page!

    Kind regards,

    Ridhwaan

    Paul Howlett supported this idea  · 
  6. 10 votes

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    Hi Sam, appreciate you sharing this idea — we understand where you're coming from.

    Being able to quickly see your Xero subscription plan from within your organisation’s settings would definitely make things easier. Having to jump to a different section just to check your plan or see what features are included isn’t ideal, especially when you’re trying to make quick decisions.

    At the moment, this info isn’t shown in the Organisation Settings, but you can view your plan by going to My Xero from the main menu and clicking on the Subscriptions tab. That’s where you’ll find your current plan and any add-ons.

    This idea is now in the Gaining Support stage. If this change would make things simpler for you, feel free to vote or leave a comment — your feedback helps us understand what matters most and where we can improve.

    Paul Howlett supported this idea  · 
  7. 5 votes

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    Hi Alan, thanks for sharing this idea. This would be useful for situations when a payment fails, allowing a nominated user to be notified as well so action can be taken quickly and avoid being locked out.

    A simple workaround for now is setting up an email forwarding rule from noreply@post.xero.com

    or subscription.notifications@post.xero.com

    to your bookkeeper or Billing Contact. It’s not a permanent fix, but it can help make sure the right person sees the alert sooner.

    I’ve moved this idea to Gaining Support so we can see how many in the community would value more flexibility in who receives these notifications. If this would help your team, please add your vote or share your experience—it really helps us understand the impact.

    Paul Howlett supported this idea  · 
  8. 4 votes

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    Thanks for your feedback on the Uncoded Statement Lines button placement. We appreciate you explaining how this could streamline your workflow and better use the available space.We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Paul Howlett supported this idea  · 
  9. 8 votes

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    Paul Howlett supported this idea  · 
  10. 2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you Dan. We appreciate you sharing your thoughts and providing a detailed example. We'll open this idea up to the community to gain more support. You can share this with your colleagues who might benefit from this as well. Cheers.

    Paul Howlett supported this idea  · 
  11. 35 votes

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    Thanks for your feedback on displaying journal entry numbers in the manual journals list. We appreciate you highlighting how this could improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Paul Howlett supported this idea  · 
  12. 2 votes

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    Hi Tamer, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and can appreciate that the items list can be misleading. We're opening up this idea to gain more support from the community. We'll monitor this space for more traction in the meantime.

    Paul Howlett supported this idea  · 
  13. 6 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you Nelson!

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Paul Howlett supported this idea  · 
  14. 28 votes

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    Thanks for sharing your feedback on the new updated Files. We appreciate the time you've taken to bring this to our attention. We've reviewed your idea and moved this to gaining support, now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Paul Howlett supported this idea  · 
  15. 4 votes

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    Hi Bruce, Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate hearing how adding an effective date would be beneficial when you don't want the changes to affect the existing transactions. We'll move this idea to gain more support from the community. Cheers

    Paul Howlett supported this idea  · 
  16. 4 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Additionally, regarding the other idea on searching within the files section, I have found a similar idea to what you're suggesting and added your vote there. We'll monitor both ideas for traction.

    Paul Howlett supported this idea  · 
  17. 34 votes

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    Thanks, Carol for submitting your idea.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Paul Howlett supported this idea  · 
  18. 10 votes

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    We appreciate that with date of death now available as a field on a client record that some users would like to see this automatically pull through to the relevant tax return.

    While we don't have direct plans of this right now we're keen to get a sense of interest in this from our partners in community.

    Paul Howlett supported this idea  · 
  19. 10 votes

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    Thanks for sharing your thoughts on this idea. We appreciate you highlighting how important clear client communication is when it comes to Division 293 tax liabilities.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Paul Howlett supported this idea  · 
  20. 7 votes

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    Hi Rachel, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've opened this idea for the community to add their support. We'll monitor this space for more traction. Cheers!

    Paul Howlett supported this idea  ·