Settings and activity

4 results found

1. Homepage - Ability to control what messages and adverts appear

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   79 votes

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   39 comments  ·  Users & setup » Homepage  ·  delete…  ·  Admin →
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   Gaining Support  ·  AdminPaul Hodges (Admin, Xero) responded

   Thanks for your feedback about this.

   The community can now get behind and support this idea.

   Along with votes, other members can now comment to share their thoughts.

   Jacqui Sanwell supported this idea  ·  05 February, 2026

2. Credit control- Add 'Days Overdue' to Contacts

   92 votes

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   submitted  ·  8 comments  ·  Contacts & documents » Contact  ·  delete…  ·  Admin →
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   Jacqui Sanwell commented  ·  06 February, 2024  ·  Edit…  ·  delete…

   The changes that are carried out are mind boggling - why do Xero insist in removing important features

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   Jacqui Sanwell supported this idea  ·  06 February, 2024

3. Bills - Flag a Bill as 'in dispute / query'

   1,295 votes

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   369 comments  ·  Purchase orders, bills & inventory » Bills  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

   While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

   Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

   We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

   The new bills approval flow which we’re currently developing is an example of this - once available admins will be able to set rules based on factors of bills such as; amount, supplier, account code or who submitted the bill. You’ll then be able to automatically route bills through selected approvers in sequential or parallel steps. While we know this isn’t a direct solution for this idea, this’d provide you with controls to set rules for common flows in which bills need flagging for approval from specific users in your organisation.

   We appreciate the detail and persistence you’ve brought to this conversation. As soon as there's more progress surrounding this I'll make sure to share another update here.

   Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

   While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

   Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

   We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

   The new bills approval flow which we’re currently developing is an example of this - once available admins… more

   An error occurred while saving the comment
   Jacqui Sanwell commented  ·  24 November, 2022  ·  Edit…  ·  delete…

   Totally agree with Andrew Finnie. It's an organisation that has become arrogant towards its client base

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   Jacqui Sanwell supported this idea  ·  24 November, 2022

4. Sales Invoices- Flag as 'in dispute / query'

   540 votes

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   148 comments  ·  Invoices & quotes » Invoicing  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

   Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

   1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
   2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
   3. Update the reference to add a notation such as [reference number] - 'In dispute'

   While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

   We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that will continue to be reviewed as the team plan and prioritise their roadmap, so we make sure to share if there's any news around this to share.

   Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

   Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

   1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
   2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
   3. Update the reference to add a notation such as [reference number] - 'In dispute'

   While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

   We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that… more

   Jacqui Sanwell supported this idea  ·  19 August, 2022
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   Jacqui Sanwell commented  ·  19 August, 2022  ·  Edit…  ·  delete…

   I'm honestly fed up of asking for this and being ignored by Xero - can you get it sorted please?

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