Settings and activity
8 results found
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189 votes
Gary Lowe
supported this idea
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An error occurred while saving the comment -
500 votes
Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.
Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:
- Bank Accounts: For more control over who can see bank account balances and access specific accounts, please see the idea here: User Role - Restrict access to individual bank accounts
- Sales and Invoicing: If you’d like to see changes to permissions around sales reporting and editing invoice templates, you can follow that conversation here: User roles: Restrict access to Invoice Settings
- Reports: To have your say on restricting access to specific reports, the relevant idea is here: User permissions - Assign user…
An error occurred while saving the comment Gary Lowe
commented
Hi.
Can I ask if there has been any updates with regard to user roles within XERO.
I have been complaining about this since I moved over to XERO which in hindsight was probably the biggest mistake I've ever made in my 35 years in business.
As mentioned in other posts, if the access rights were fixed within XERO you would have an exceptional product. As it stands its sub standard and not really fit for purpose. Fine for a one man band but nothing else.Its a shame that the money spent on advertising couldn't be put to better use by fixing the problems raised by your employers which are the paying users !
Gary Lowe
supported this idea
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345 votes
Hi community, your ongoing interest in giving users the ability to reconcile without viewing account balances is welcomed.
We understand why this level of bank permission control matters. As recently mentioned in my updates on this idea, while we do have current work for user roles underway there is more complexities to developing permissions within the banking space and this isn't on the immediate roadmap.
As we continue our journey to evolving roles within Xero we'll be sure to share any progress for permissions in bank accounts with you all, here.
Gary Lowe
supported this idea
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503 votes
Hey everyone, thank you for all your feedback. We’re on a long journey to provide more granular access and controls within Xero features that our customers need.
As you may have seen in some of our recent updates across other user roles ideas we’re currently in the process of adding more permissions within Reporting and Inventory. Further to this our research has highlighted Payroll and Banking as areas that more controls are most needed, and are on our agenda as we continue to develop permissions and access to features.
Your feedback here and through direct engagements with our teams have been extremely insightful, and we appreciate all your inputs.
I'll continue to provide updates on the development of roles for features as we progress.
Gary Lowe
supported this idea
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115 votes
Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster.
That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.
An error occurred while saving the comment Gary Lowe
commented
Maybe we should be charging XERO for advertising space ?
Unfortunately XERO have lost there focus and the only motivation now is revenue and not customer satisfaction or the product. What a shame.
Powered by SAGE😂
Gary Lowe
supported this idea
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202 votes
Hi team, we’ve begun rolling out our new Reporting permissions, marking a major shift toward more flexible, configurable roles in Xero.
You’ll soon be able to grant Invoice only Sales or Purchase users access to specific operational reports without exposing access to all of the organisation's reports.
We’re currently in a phased release and expect these changes to be available to all users over the coming weeks.
I’ll swing back again to confirm once these changes are live to all users.
An error occurred while saving the comment Gary Lowe
commented
This is a step in the right direction but not the complete solution by a long way. My only complaint with XERO is user permissions.
I need a user to have access to products and services which is crucial for them to fulfil the job role. They also requires access to quotes and invoices.
In order to provide the access to the above I need to provide them with full access which also gives access to bank statements which is a crazy situation.We are currently looking for another package due to this major limitation which is a real shame.
An error occurred while saving the comment Gary Lowe
commented
Sorry XERO, but this needs to be resolved. I have moved from SAGE to XERO and I am now beginning to think that this was a big mistake.
I love the software, but as other users have commented, USER access is either all or nothing. This is not the real world and as a result we have need to change staff job roles.
I have an employee who raises invoices, quotes, orders and stock. For me to giving the user access to products and services means also giving them access to our bank accounts.
This is beyond crazy and needs to be addressed by XERO.I am asked on a regular basis if I would recommend XERO to other customers and at the moment my answer has to be unequivocally NO which is a shame as everything else about the software is excellent.
Gary Lowe
supported this idea
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382 votes
Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.
We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.
We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.
This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.
For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks
Gary Lowe
supported this idea
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537 votes
Hi everyone, further to our last post I wanted to provide another update for our US customers as we now have a bill payments solution powered by Melio! Xero has acquired Melio, a leading US bill pay platform designed specifically for small and medium-sized businesses, and accountants and bookkeepers in the US. While we value our partnership with BILL, we decided that acquiring Melio was the right strategic move to accelerate our ability to provide a seamless, integrated payments solution within Xero for our US customers. Powered by Melio, you can securely pay bills online, directly from Xero.
As previously shared in the UK customers can now pay overseas suppliers easier with international bill payments, saving the need to use multiple platforms and savings in fees. Whether you're paying a single bill or multiple bills at once.
We’re committed to finding new ways to expand our bill payments…
Gary Lowe
supported this idea
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I have been requesting this feature for the past 4 years but still nothing.. The fact that this was never standard just amazes me and the only reason that we haven't reverted back to SAGE is our accountants. On saying that, it looks like our accountants are now looking to move back to SAGE due to price increases..