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  1. 169 votes

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    Hi community, we appreciate your insights on this idea. We recognise that having depreciation excluded from the Cash basis P&L can limit how useful the report is for understanding overall business performance.

    The distinction you’ve highlighted between a cash basis Profit and Loss report and a Statement of Cash Flows is a helpful one and gives us a better sense of why this feature matters for your reporting and compliance needs.

    For now, creating manual journals is the only available option to include depreciation in cash basis reports. While not ideal, it’s a feasible approach if you need to reflect these adjustments.

    We want to be upfront here that this isn't something we have roadmapped right now, and not likely to be planned soon.

    This may be something we revisit in the future and will make sure to share any updates if the situation changes.

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    Trevor Courtney commented  · 

    I don't understand why Xero is steering us into this depreciation function which accomplishes nothing for companies with cash basis reporting. You have wasted hours of my time and created enormous frustration. This is a basic accounting function. At least include a warning that entering fixed assets and running depreciation is going to fail.

    The current Xero process of getting an cash basis income statement to report depreciation isn't acceptable. I still don't fully understand it and it's wasting more hours of my time. Please fix this.

    Trevor Courtney supported this idea  · 
  2. 93 votes

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    Hi community, thanks for continuing to engage, and sharing your needs in adding more layers to your chart of accounts structure.

    We know especially for some of our US customers that this can sometimes be a show stopper in using of Xero.

    Right now, we do have a product team that have begun exploring the efforts that'd be required to implement a change of this nature - while we can't commit to any development at this point we'll share any progression with you all here. Thanks

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    Trevor Courtney commented  · 

    It's really important to us.

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    Trevor Courtney commented  · 

    Agree with all of these comments. Tracking is a poor substitute for subaccounts.

    Trevor Courtney supported this idea  · 
  3. 1,293 votes

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    Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

    While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

    Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

    We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

    The new bills approval flow which we’re currently developing is an example of this - once available admins…

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    Trevor Courtney commented  · 

    “We're still interested to get a clearer understanding of users that'd like to see this developed for bills,…”

    Do you have a clear understanding yet?

    Last month I lost nearly $1800 USD because a bill got paid that was in dispute. Take some action.

    Trevor Courtney supported this idea  · 
  4. 541 votes

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    Hi team, thank you for sticking with us on this one. Online bill payments are now live in Australia through Airwallex, so you can pay supplier bills directly from Xero without logging into online banking.

    As mentioned in my last update;

    We’re reviewing the experience across additional regions and will continue to share updates as we learn more and make further progress.

    Trevor Courtney supported this idea  · 
  5. 545 votes

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    Thanks so much for sharing your feedback on this idea, community. We appreciate that having to manually select attachments on every invoice can feel a little fiddly. We get that you want a smoother workflow, that saves you time.

    As noted by others in the idea, one option for now would be to add standard files, like your terms and conditions, directly to your invoice template. That way, they'll be included automatically when you send out your invoices.

    To confirm how this functionality currently works - this is based on the user and driven by the last invoice that was sent. Where you have files attached, and you had selected to include files as an attachment when emailing the invoice, the next invoice you send with file attachments should have this selected by default.

    A caveat to this is when you are working in incognito mode, or refresh your browser…

    Trevor Courtney supported this idea  · 
  6. 193 votes

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    Trevor Courtney supported this idea  · 
  7. 172 votes

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    Trevor Courtney supported this idea  · 
  8. 27 votes

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    Trevor Courtney supported this idea  · 
  9. 348 votes

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    Hi team, we appreciate hearing how splitting batch payments could make reconciliation faster and less manual, especially when only one invoice from a batch is paid and the rest remain outstanding.

    We agree there’s a real opportunity here to simplify the process. While this isn’t something we’re building right now, it’s part of a broader set of ideas we’re considering as we look at how to make reconciliation more flexible and efficient.

    For UK and US customers we have online bill payments that make the batch and reconciliation process much simpler - If you’re not too familiar with online bill payments you can get to know more through Xero Central and learn if this solution is right for you;

    Similarly, we are working on a solution for our AU customers and will be sure to share more as…

    Trevor Courtney supported this idea  · 
  10. 276 votes

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    Hi team, we want to acknowledge your feedback and the needs you’ve expressed for being able to view the transaction line description in the account transactions report.

    While we appreciate not the news you’re hoping for here - we want to be honest with you all that there are no plans at this stage to change the behaviour of this report.

    We appreciate there can be some confusion of what is shown as it does differ based on the account and the line’s origin. We have added detail within our Xero Central article, but I’ve also noted below for ease of reference.

    • For accounts receivable, accounts payable, bank accounts, and tax account, it shows the contact’s name.
    • For all other accounts, it shows the contact’s name and the item line description.
    • As manual journals don’t have contacts, it shows narration and description.
    • For wage payments, Payroll Employee displays in…
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    Trevor Courtney commented  · 

    Please fix this now or I'm heading back to Quickbooks this year.

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    Trevor Courtney commented  · 

    I
    I'm going to just copy the previous post because it says it all. Fix this already.

    "Its an absolutely stupid feature that will take the Xero Development team 5 minutes to resolve.
    Contact = Contact
    Description = Description
    NOT: Description = Contact + Description"

    Trevor Courtney supported this idea  · 
  11. 39 votes

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    Trevor Courtney shared this idea  ·