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  1. 44 votes

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    Jo Hallaran supported this idea  · 
  2. 80 votes

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    Jo Hallaran supported this idea  · 
  3. 9 votes

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    Jo Hallaran supported this idea  · 
  4. 977 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Jo Hallaran commented  · 

    I can see you can add a contact and then add this contact to a group, but this will lead to thousands of contacts which will only be used once.
    We have all estate invoices in a group called "Customer Invoices" but then each invoice will be addressed to different customers/estates/executors so we cannot build this data in a generic template.
    Is there a function to have the "Customer Invoice" template include a box where you can manually add the individual customer data such as name and address on raising the invoice so we can eliminate the need to add a contact each time that will never be used again.

    Jo Hallaran supported this idea  · 
  5. 12 votes

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    Hi everyone, further to Kelly's note about using a generic contact for invoicing these sorts of contacts, and updating the contact details as needed, I wanted to add that now if you create the invoice in New invoicing that you can alter the address without leaving the invoice. See video attached.

    Jo Hallaran supported this idea  ·