Settings and activity
11 results found
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3 votes
This is unusual, Michelle. Thanks for the screenshots.
While you could try clearing your browsers cache and cookies as a start, I'd recommend touching base with our team of specialists at Xero Support to dig into this. They have tools that we don't have here in community to be able to get better insight and investigate what's going on here.
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Michelle Morgan
commented
Many thanks, I will try that. :-)
Michelle Morgan
shared this idea
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52 votesMichelle Morgan
supported this idea
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36 votes
Hi team, we appreciate that with different places in which notes can be added within Xero right now, you'd like one place you can go to view all history related to a contact. Though we don't have plans of surfacing the individual transaction history & notes on a Contacts record, you may find the History & notes report useful for getting a wider lens.
You'll find with the report you can filter, search and view history and notes across all areas of Xero.
We are continuing to watch the engagement and support for this idea, and will share if there are any updates.
Michelle Morgan
supported this idea
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728 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Michelle Morgan
supported this idea
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68 votesMichelle Morgan
supported this idea
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84 votesMichelle Morgan
supported this idea
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618 votes
Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.
While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.
So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.
Michelle Morgan
supported this idea
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8 votesMichelle Morgan
supported this idea
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An error occurred while saving the comment Michelle Morgan
commented
We have been using Xero for about 5 years or more, and we are able to change the due date on our invoices even though our accounts are locked at year-end. We are not able to change anything else on the invoice once the accounts have been locked.
It would be interesting to know if anyone else can change their due dates.
I have noticed that the new system does not allow this to happen, which is very frustrating when we have always been able to do this.
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86 votesMichelle Morgan
supported this idea
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421 votes
Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero.
Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience.
As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings.
Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…
Michelle Morgan
supported this idea
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780 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
An error occurred while saving the comment Michelle Morgan
commented
I totally agree with this, we have the same problem. We have copied and pasted details from the old system in the notes to the new system as we need these details and they are not give in the new system. Also when you email the invoice in the new system it just says sent. The old system says who its been sent to. I think the new system is more time consuming and has lost a lot of it's really useful features.
Michelle Morgan
supported this idea
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My apologies, we have worked out why the name does not appear on the credit note, this client had been archived!
We reinstated the client and was then able to add the credit note, apologies for the confusion. Thanks Michelle