Settings and activity
9 results found
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3 votes
This is unusual, Michelle. Thanks for the screenshots.
While you could try clearing your browsers cache and cookies as a start, I'd recommend touching base with our team of specialists at Xero Support to dig into this. They have tools that we don't have here in community to be able to get better insight and investigate what's going on here.
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Michelle Morgan
commented
Many thanks, I will try that. :-)
Michelle Morgan
shared this idea
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53 votes
Hi everyone, thanks for your feedback on this idea. We appreciate you sharing how useful it would be to see the details of the payments on the Contact activity page.
The product team have reviewed this and it's something they would like to explore, though it isn't currently on the roadmap. This idea remains open for votes and comments, so please continue sharing your experiences here as your input helps us understand how this feature could support your workflows.
Michelle Morgan
supported this idea
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38 votes
Hi team, we appreciate that with different places in which notes can be added within Xero right now, you'd like one place you can go to view all history related to a contact. Though we don't have plans of surfacing the individual transaction history & notes on a Contacts record, you may find the History & notes report useful for getting a wider lens.
You'll find with the report you can filter, search and view history and notes across all areas of Xero.
We are continuing to watch the engagement and support for this idea, and will share if there are any updates.
Michelle Morgan
supported this idea
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734 votes
Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.
As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.
There are also other options that have been shared by members in this conversation that some may want to explore.
We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.
With differing product teams and needs for this functionality within invoices and bills…
Michelle Morgan
supported this idea
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68 votesMichelle Morgan
supported this idea
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86 votesMichelle Morgan
supported this idea
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639 votes
Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.
While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.
So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.
Michelle Morgan
supported this idea
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8 votesMichelle Morgan
supported this idea
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An error occurred while saving the comment Michelle Morgan
commented
We have been using Xero for about 5 years or more, and we are able to change the due date on our invoices even though our accounts are locked at year-end. We are not able to change anything else on the invoice once the accounts have been locked.
It would be interesting to know if anyone else can change their due dates.
I have noticed that the new system does not allow this to happen, which is very frustrating when we have always been able to do this.
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93 votesMichelle Morgan
supported this idea
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My apologies, we have worked out why the name does not appear on the credit note, this client had been archived!
We reinstated the client and was then able to add the credit note, apologies for the confusion. Thanks Michelle