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8 results found
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64 votes
Hi everyone, this idea has been created based on recent feedback received on the new invoice editor. Our product team are keen to get a wider understanding of overall interest so please add your vote if this would be useful for your business.
We'll share if there are any updates.
Suzanne Rex
supported this idea
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80 votes
Hi team, we appreciate the feedback we've received from customers about the Amount Due and Due date sizing with the new invoice template editor.
Taking this on board our team did recently release a change to reduce the size of this text.
We're keen for your continued feedback here on if this change has had an impact for your business, for product's continued consideration of future improvements. Thanks
Suzanne Rex
supported this idea
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16 votes
Hi team, thanks for sharing this feedback. We understand that sometimes speaking with someone directly is the quickest way to work through an issue, especially when you need help with something urgent or complex.
At this stage, an inbound phone number isn’t part of our current support model. Our focus is on making sure customers are connected with the right team member who has the right context to help, rather than spending time waiting in a queue.
For situations where a call is the best option, we offer a callback service so our team can connect with you at a suitable time and be prepared to assist.
We appreciate you sharing your thoughts. Feedback like this helps us understand what matters most to customers and where we can continue improving the support experience.
Suzanne Rex
supported this idea
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81 votes
An error occurred while saving the comment Suzanne Rex
supported this idea
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104 votes
Thank you everyone, for sharing your feedback on the new invoice template editor.
While we hear your concerns, we don’t accept ideas asking us to remove a new feature or restore an old experience. That said we want to hear your feedback on how we can improve the new experience.
In relation to feedback on the invoice title - We've recently released an update in the Advanced section of the editor where you have multiple options for the Invoice title, a couple of preselections or the ability to set your own custom title.
I've linked some ideas started around changes users would like to see below, and encourage you to add your vote where of interest to you. This'll be highly valuable to the team and we'll be able to keep you updated on related changes
Suzanne Rex
supported this idea
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13 votes
Thanks for sharing your feedback with us. Though not a direct solution of what’s being asked here we wanted to share that our product team has been focused on autosave improvements to help reduce lag, and help your invoices load and save faster.
As we continue to develop invoicing in Xero, our team will keep considering how autosave events are displayed in your invoice history. We'll share any future updates on reducing these events or providing more control over what you see, here. Thanks
Suzanne Rex
supported this idea
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21 votes
For filter by action - would you be after similar to the idea here where you could filter by the date a change was made?
Suzanne Rex
supported this idea
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15 votesSuzanne Rex
supported this idea
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Comments in invoices get lost with all the updates, this is really difficult when there is more than one person making changes or goes in to approve an invoice. The comments should be in a separate tab to the updates.