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  1. 138 votes

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    Tristan Blackburn commented  · 

    What the actual?
    First time having a year with a depreciating asset and I was trying to work out why my "profit" for the year was so high.
    Only to discover that the depreciation expense was just....missing...
    There is good functionality to create assets....but seemingly rubbish functionality to track them. What a crock!

    EDIT: and now I can't even find an article that describes how to work around this fault.

  2. 362 votes

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    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

    Tristan Blackburn supported this idea  · 
  3. 242 votes

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    Hey everyone 👋 Thanks so much for all the detailed feedback on applying work patterns for part-time employees. We’ve been following the conversation and understand that manually adjusting pay runs for pro-rata entitlements can be a real challenge. It’s clear that having this automated could save time and give you greater peace of mind.

    I’m pleased to let you know our product team has reviewed this idea and we’re updating the status to ‘Accepted’. This means that while it’s not on our immediate roadmap, it’s something we see real value in and want to bring into Xero when we can prioritise the work.

    In the meantime, the workarounds shared here, like manually adjusting hours in each pay run, remain the best approach. We really appreciate you taking the time to share your thoughts, as your feedback plays a crucial role in shaping Xero. We’ll keep you updated on any developments…

    Tristan Blackburn supported this idea  · 
  4. 126 votes

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    Tristan Blackburn supported this idea  · 
  5. 527 votes

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    Hi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.

    Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.

    To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.

    • We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax…
    Tristan Blackburn supported this idea  · 
  6. 33 votes

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    Tristan Blackburn commented  · 

    It's a fair kick in the teeth when you get bombarded by advertising offering very significant discounts (90% for 6 months!!) for new customers when all we are getting as existing customers is rapid price hikes - assumingly to offset the discounts offered to new customers to keep shareholders happy.

    You really need to consider existing loyal customers more when you deploy these promotions to the market. It hurts pretty bad.

    Tristan Blackburn supported this idea  · 
  7. 48 votes

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    Tristan Blackburn supported this idea  ·