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15 results found
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1 vote
Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.
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Debi Jones
shared this idea
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771 votes
Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.
As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.
There are also other options that have been shared by members in this conversation that some may want to explore.
We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.
With differing product teams and needs for this functionality within invoices and bills…
Debi Jones
supported this idea
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15 votes
Hi everyone, we appreciate interest in being able to make Project an invoice is related to visible on the invoice when sending to your customer.
We have recently introduced our new Invoice template editor that does provide a lot more customisation than the older standard branding theme, however being upfront showing Projects has not been worked into this at this stage.
We will continue to review and consider this as an enhancement. If there are any updates I'll let you know here.
Debi Jones
supported this idea
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46 votes
Debi Jones
supported this idea
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8 votes
Hi community, we appreciate the interest here however want to be forthright that this isn't something we have any plans for developing at present.
We'll continue to get a pulse on interest through this idea and share if there are any updates.
A feature I just wanted to highlight and may help solve the needs of some here already is queries with JAX.
Right now, it's possible to query your invoices through JAX. While Projects isn't a field JAX can interpret just yet we are continuing to expand on it's capabilities. However, in the meantime, if there is a common keyword or phrase you're using in a Projects invoices you could look to ask JAX to show you all results for this phrase which may help you narrow down and find the invoices you're after.
Debi Jones
supported this idea
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22 votes
Debi Jones
supported this idea
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85 votes
Debi Jones
supported this idea
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88 votes
Thanks for your continual support and engagement here, we want to apologise it's taken so long for us to respond.
You’ve explained the need in displaying the related Project name on an invoice clearly and your feedback here is really helpful.
While we don’t currently have this work roadmapped, our product team's looking more broadly at how invoices can include richer information. This idea will be part of that consideration as the work develops.
Though we can’t commit to development of projects on invoices at this stage, we wanted to acknowledge the feedback here and let you know we will make more efforts to share any updates on this idea as that broader work progresses.
Debi Jones
supported this idea
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46 votes
Debi Jones
supported this idea
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56 votes
Hey Team, thanks for sharing this idea but right now Xero doesn’t have a dedicated pro‑forma invoice document type in Quotes or Invoices. We are moving this to Gaining Support so others can Vote and Comment.
The main workaround is to use a Quote as your pro‑forma (with wording like “Pro‑forma invoice – not a tax invoice” in the template), then convert the quote to an invoice only once the amount is confirmed and you’re ready for it to hit your accounts.
You can find more detail on how pro‑forma invoices work in our guide:
What is a pro forma invoice? – https://www.xero.com/nz/guides/what-is-a-proforma-invoice/
Debi Jones
supported this idea
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127 votes
Hi Roger, thanks for the feedback on this idea. it’s clear that seeing the number of days overdue directly on the Send Statements screen would make it easier to prioritise follow-ups without interrupting your workflow.
At the moment, the Date and Due Date of each outstanding invoice are already displayed on the Send Statement screen, but having the actual days overdue visible would give immediate context and help you act faster when sending statements.
We have now move this idea to Gaining Support, which means it’s open for votes and comments. Hearing from the community will help our product teams understand how much value this visibility would add across different workflows.
Debi Jones
supported this idea
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125 votes
Thanks for all your engagement here, everyone. We get how easy it can be to approve a bill too early, then have to delete and recreate it just to make a correction.
Within the new bills approval workflow we’re developing, an approver will be able to reject a bill with a reason, returning it to Draft for changes and resubmission.
An admin will also have the ability to return a stalled bill to Draft before adjusting the rule or resubmitting it.
We want to acknowledge feedback from users in this idea that are interested in moving an already approved bill back to a draft state, and we have a separate idea that we’d recommend joining for updates.
The bills approval flow work is in flight right now, and I’ll be back with news when this is released.
Debi Jones
supported this idea
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26 votes
Thanks for your feedback on Projects here, Tia. If you have any other detail you can share or examples of how sub projects would be used by your business this would be useful for our product teams consideration.
We don't have any plans for this at present, but make sure you share the idea with other colleagues that could also find this useful so we can get a wider understanding of the interest.
Debi Jones
supported this idea
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72 votes
Hi team, thanks for your engagement and support on this idea. We appreciate the need to have account codes allocated to projects. We will open this idea up for the community to add their votes/support on it. Feel free to share this with your peers and others who may find this feature beneficial. Cheers!
Debi Jones
supported this idea
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537 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
Debi Jones
supported this idea
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