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  1. 37 votes

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    Nancy Nancy supported this idea  · 
  2. 21 votes

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    Nancy Nancy commented  · 

    There's one thing I can't understand why they changed. Previously, there were opening and closing balances when grouping by contact. AP and AR are the main balance sheet items and are important by CLIENTS, not for the entire account.

    I've read about Xero's enthusiasm for changing the first page with bank accounts. Yes, it's more convenient, but what difference does it make if you can't create a BASIC client report for the required period with balances? Why should I export it to Excel, sort by client, and figure out the balances? Then what's the point of Xero? It's a basic report!!! It just needs to be there and work.

    Nancy Nancy supported this idea  · 
  3. 19 votes

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    Hi team, wanting to jump in to provide a little clarity as there are 2 different points arising through this idea.

    Currently, customer prepayments will only be shown on a customer's Activity statement, not Outstanding statements.

    The way prepayments work in Xero, these only impact the Accounts receivable once it's applied to an invoice, therefore they don't impact the total of the statement balance.

    If you want to impact the total balance, you may want to consider entering these sort of payments as Overpayments in your account. You can read more on how this works in our Xero central article.

    To be open here, we don't have any short term plans for changing how these transaction types are treated in statements.

    Nancy Nancy supported this idea  · 
  4. 84 votes

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    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

    Nancy Nancy supported this idea  · 
  5. 541 votes

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    Hi team, appreciate wanting an update - I'm pleased to share the beta went well and we've now launched international bill payments for our UK customers, making it easier to pay overseas suppliers.

    Using open banking, UK businesses can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, you can authorise payments prepared by your team and easily track which suppliers have been paid.

    We’re committed to new ways to expand our bill payments feature for small businesses and their advisors in other regions by leveraging new technologies, where available. I'll keep you updated of any further developments for this, here.

    Nancy Nancy supported this idea  · 
  6. 30 votes

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    Understand our customers have different habits when entering dates, Emily. Atm you can use '-' or '/' to separate n umbers in your dates, however as you've found '.' isn't an option. We'll begin gathering interest in this here, and I'll share if there are any updates planned.

    Nancy Nancy supported this idea  · 
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    Nancy Nancy commented  · 

    Dear Kelly,

    Isn't it obvious that the "." should be restored to its previous form, rather than being used for votes? And it's perfectly clear that the people responding here from Xero side are far removed from the basic functions needed by accountants, which they use all the time. Just bring back the same date entry system that Bills had and has, instead of endless enthusiastic emails about the new Home Page.
    It's a shame no one cares, but it's really annoying and inconvenient. Entering dates has become less quick and easy, and sometimes it just resets. It's obvious it should have the same range as in Bills—it instantly and correctly reads all possible values. It's just that the people who programmed it thought about this, and I don't even want to contact the customer service because I'll get a stupid formulaic response. There are only 28 votes but it doesn't mean that accountants don't struggle with this. SAD !!!

  7. 488 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.

    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

    Nancy Nancy supported this idea  ·