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  1. Currently, it seems that business owners with more than one company need to purchase separate subscriptions for each entity.

    Whilst this may be a good solution for users with one or two entities, it becomes very expensive (and in some cases prohibitive) for users who own multiple entities to make use of Xero as an accounting service. Additionally, "overall financial position" metrics / reports currently need to be purchased separately - which further increases the cost for business owners.

    I would thus like to enquire whether it would be possible for Xero to create either a license option to that…

    5 votes

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  2. Could you provide an audit record of dates when and which courses have been completed in My Learning to keep CPD log up to date?

    3 votes

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  3. Have an itemised subscription invoice by Xero Organisation, so that it is easy for us to on charge the costs to our clients.

    18 votes

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    Hi everyone, while not completely solved, we've made a recent addition to the client export which now allows you to export the Subscriber Email. This should help provide a better view and filter your clients subscriptions through the export file. 

  4. PAYROLL AS AN ADD-ON IN AUSTRALIA

    Please allow payroll as an add on in Australia. The very basic plan is enough for most small businesses and sole traders, but the jump in price just to add one apprentice is prohibitive. I feel small businesses and tradies are not catered for well. We often don't need all the bells and whistles, but just something basic. To pay my apprentice via Xero will cost me an extra $360/year which is ridiculous.

    2 votes

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  5. In this forum, I'd like to see a list of my own ideas, so that I can see if there's been any updates since I was last here

    4 votes

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    Thanks for the feedback about our forums here themselves, Freya. 

    Appreciate wanting to get a view of the ideas you've started. 

    It's not possible on the platform itself currently, however if you select the option to 'Export my data' from your Settings and Activity page you'll receive a few files, one of which is a CSV of all the ideas you've started and the URL to be able to view these online 

  6. It is ridiculous that you are forced to set a calendar reminder to come back and downgrade a Xero Subscription in a month's time.
    A client may need to increase their subscription purely to account for the crossover period of one staff member leaving and a new one starting and whilst we have no issue paying the additional for the one extra employee, to make it impossible to downgrade for a month after that upgrade is a pathetic cash grab by Xero.
    Make it possible to downgrade the file immediately and have it take effect from the future date.

    7 votes

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  7. Xero Payroll only subscriptions!

    It would be great to be able to open a payroll only Xero subscription for clients who currently don't need/use Xero for bookkeeping. For example, I have a small client who employees a few people but I only provide year end accounting services to which I use the Ledger subscription to complete the year end accounts. I currently utilise Sage payroll online for the monthly payroll reporting but if I could integrate this into Xero without the need for a main subscription, this would help me keep everything in one place. Even if Payroll could be…

    3 votes

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  8. I have a client moving to a different platform for accounting but still needed a stand alone payroll platform for 23 employees and Xero does not offer this so we would be paying for all the other functionality that we won't be using to stay on Xero for payroll

    3 votes

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  9. Small emerging creatives in the performing arts fields, such as bands and musicians, currently are unable to afford accounting software such as Xero, and as a result, often struggle with managing their finances effectively. Especially given the devastating impact of COVID-19, I feel it would be incredibly useful to provide a Xero subscription discount to eligible small and micro businesses, such as the one currently offered to Football Clubs.

    1 vote

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  10. In Australia one of the criteria to classify as a "small buisiness" is to have 15 or less employees.

    Could this also be reflected in Xero's pricing which jumps from 10 employees on payroll to 20.

    It would be nice to have a meet half way mark with a fair price for 15 employess.

    3 votes

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  11. Just a small business that needs only the most basic from xero. Payroll and bank accounts.
    Can "bank account reconcilation" be an add-on to the payroll subscription. Seems a waste to upgrade to standard when invoicing, bills, hubdoc etc are required.

    2 votes

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  12. The notifications button in Xero is invaluable, this should also incorporate Xero product updates/features/changes. Had I known of the new Direct link for NAB I would have incorporated it long ago, but the marketing emails get buried.

    1 vote

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  13. Organise support cases with latest response on top, rather than having to scroll to the bottom to see the latest answer.

    4 votes

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  14. Allow casual, one off, expense claims WITHOUT needing to purchase the "Expenses" subscription.

    I am the treasurer of a Men's Shed and, occasionally, members use personal funds (either card or cash) for Shed expenses, generating an expense claim. These are rare, usually one off, and might not occur again.

    Could an exception be allowed for this, within the software, that would allow a one off expense to be recorded? This could then then trigger the need to purchase the "Expense" module if that person had any future expense claims within, say, 12 or 18 months.

    3 votes

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  15. The discussions topics in the forum. I cant filter by most recent

    1 vote

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    Thanks for your feedback, Helen. Always good to hear how we could be improving the community for all our users too! 🙂


    Appreciate not possible from the Topics list in Xero central atm, however just in case you hadn't seen you can use the search bar, select 'Discussions' to filter the content and you'll have sort options of Relevancy, Newest & Oldest. We'll keep an eye on the appetite, and I'll share any plan of change to the navigation with you here. 

  16. There is not possibility to use prepaid cards (e.g. SOLDO) when paying for subscriptions in GLOBAL regions. It was possible in the past. Please allow this feature again, as we see no reason for omitting this payment option.

    1 vote

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  17. Ability to set up a Xero org for a specific charity organisation.

    Purpose: Because charity organisations work differently (e.g. restricted/unrestricted transactions).

    16 votes

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  18. My suggestions are as follows:

    • Forum topics devoted to actual components of Xero i.e. Sales, Payables, Payroll etc
      Current topics aren't specific or indicative of where to post your question or browse. (Delivered)

    • Communities by Country
      Information would be accurate to country of business residence.
      Saves going into many posts that aren't relevant to country accounting standards.
      Users wouldn't have to preface each subject with country code

    16 votes

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    It's good to hear how we can improve our forums for you all to continue engaging with one another within Xero's community. With the launch of Xero Product Ideas in April, we took the opportunity to restructure the site in a more meaningful way for our customers.

    The forums are split by product - In for small businesses, you'll find categories that represent feature in your blue Xero organsiation. While over in for accountants & bookkeepers, you can support ideas for Xero's Partner products and features aimed at practices servicing Xero clients.

    Communities by country is something we'll continue to assess. We appreciate how greater visibility of a users time zone could help with navigation of knowledge and ideas. In the meantime, you'll find in the forums here and across in Xero Central Discussions community managers may sometimes edit the title of a community discussion to include most relevant regions…

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