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I can’t believe Xero doesn’t allow you to pick a credit note when doing the bank reconciliation! This is basic stuff, the work around of refunding a credit note is not the correct accounting treatment.

We need the ability to be able to find and match against AP Credit Notes when reconciling payments in the bank reconcile tab. We have a supplier that we pay at a group level for multiple third party suppliers. Like a credit card situation. When one third party supplier has a credit note we cannot select it in the bank reconciliation, therefore making it impossible to fully reconcile the payment to the main supplier.

Ability to include credit notes when posting batch payments, and also to be able to select credit notes when using find & match in bank reconciliation, rather than having to manually allocate them to an invoice

Come on Xero even Sage can do this. This is an absolute basic and will save potentially hours of time allocating credit notes individually. Forget all of your reporting tools and rubbish that wont get used but we have to watch every quarter to maintain accreditation.

Basic fundamental process within accounts bank reconciliation processes. Xero lacks another fundamental routine. Needs to be programmed as of yetserday.

Agreed Valerie Hague! This is an essential yet basic level feature which I would assume as a given for any accounting software, not a request.

This is the most fundamental failing in Xero - the whole credit note functionality needs an overhaul. Allow credits to be selected in Bank Reconciliation, allow credits to be selected in Payment runs, allow credits to be listed in Remittance Advices so that you can show the supplier which credits you have deducted. These are all basic level functionality requirements which have been outstanding for many years. PLEASE GET ON WITH IT.

Allocation / Inclusion of Supplier Credits whilst making a Bill Payment to a Supplier where there are netted invoices and credits.
When making bill payments to a supplier where credits are netted off the payment it is both inconvenient and time consuming to; sum the total of the credits manually, then manually work out the net payment; Partially pay off the net value against some invoices, whilst leaving the remaining invoices unpaid. To then have to separately allocate the remaining credits against the remaining invoices. To be able to do this in one transaction as part of one net payment would be an amazing time saver!

Allow allocation of Credit notes whilst allocating payments in Bank Rec - Both received and spend

Also to include when creating a batch payment so supplier can see invoices & credit notes that are in there payment on the remittance. A the moment I have to manually create this in excel

I can't believe this still hasn't happened, I've been asking for 10 years now.

This feature is urgently needed. Being unable to select credit notes in the bank reconciliation affects workflow. The ability to select credit notes would improve bank reconciliations.

Sage has had this feature for as long as I can remember (many years!!!) - the lack of this feature is one of the most annoying things about Xero!

Invoice credit note is in dollars. Funds debited from bank account is in sterling. Have to add a payment to credit note before it appears in bank rec. When trying to add a payment, have to enter exchange rate, rather than GBP amount, which means have to calculate an exchange rate to get back to the GBP amount in bank. Better to just enter GBP straight away.

Ideal solution for this issue is for credit note to just appear in bank rec so can match irrespective of currency (have added a vote to that idea).

Honestly have raised this so many times over past ten years, seems such a simple option