Product & services - Create custom (tiered) price lists for contacts
Ability to create multiple price lists for the same inventory items, and be able to set a default for each contact.
To enable tiered pricing for different groups of customers. Would save time and require less manual checking

Hi all, thank you for contributing to idea here. While our Inventory team have reviewed the idea for custom / tiered price lists in Xero, we want to be open that we do not have development planned for enabling more extensive Inventory management like this.
There are many Inventory apps that connect with Xero and offer these types of services and more - You can explore these on Xero App store. To be transparent we will update the status to not planned - If there is any change to this we will share with you here.
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Nigel Smith commented
Please add this feature. Presently achieving the same end using an Excel macro outside of Xero (it is not that hard) but just results in double handling; inside and outside of Xero. If I had realised that a feature as basic as this was not available in Xero I would have resisted the move across. The quote/comment above "There are many Inventory apps that connect with Xero and offer these types of services and more" does not help. If there is an App with this feature, please advise, otherwise just implement this feature please.
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Glenda Pretorius commented
Please could you urgently pay attention to this feature.
It is costing Xero clients.
This feature is available on Sage and therefore clients not willing to move over. -
Nicolas Berner commented
Tiered pricing would be very helpful. Without support for tiered pricing (and multiple delivery addresses!) using Xero is fraught with potential "fat finger" errors from staff for both pricing and delivery...
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Kelsey Healey commented
Allowing for different customer prices under one product code.
For example;
I have a product ‘Jacket’, this product has a sales price of £10.00.
Say I have 3 customers buying this product:
Customer A buys this product for £10.00
Customer B buys this product for £9.00
Customer C buys this product for £8.00These customers all regularly buy this product monthly along with various other products, therefore to assist me with creating invoices I need to have the allocated special prices for the ‘Jacket’ automatically pulling through, without me having to amend this price.
I do not want to have a percentage discount taken off the accumulative total of the invoice either, which I know is an option under 'Customers'.
This is a really important aspect that I require as I have hundreds of products that each have various prices to specific customers.
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samantha Aiken commented
Has anyone used the apps ? can you recommend please?
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Ana Labosky commented
This is a very important part of my business. I am a contractor and not all are projects are priced the same, specially are on going customers. Other apps offer this function how difficult is it for an experienced developer to add this to the app? Zoho, Sage, Freshbooks, and Quickbooks they all have the function.
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Scott Ballard commented
not good, still have to stay with sage50
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Peter Haszard commented
I just can't understand how Xero have their 'heads in the sand' on this issue!
It would be a real added necessary feature.
Peter Haszard
Tuffplans.com -
Ben Cannington commented
hellooooo - this requirement is not going to go away. Can you reconsider please Xero? Happy to pay extra fee for service (as will be paying for add on anyway...)
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Libby Gaynor commented
I have to add. I am absolutely disappointed in the fact that clearly Xero is not taking onboard all of the comments about the fact that the new invoice layout is terrible.
I would rather keep using the old version, it is much better. I understand making improvements on the existing but this is a massive step backwards. It doesn't even remember the customer terms when you create a draft invoice. Also my clients need different pricing levels for different customers. Such as wholesale and retail pricing. Its not just a case of adding a discount.
And the recent drop outs for half a day - I use to love using Xero but now I have client calling me asking why they cant access Xero or do invoicing. Yesterday it was for over half of the day.
Very reluctant to convert any more of my client to this mess.
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Lester Oviss commented
Useless , how hard can it be to add structured or tiered pricing and advising that we should get an add on is costly and insulting. Xero you need to get your act together.
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Jaco Nel commented
Good Day
We support the price list changes as we do have contacts with different pricing.
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Mark Shields commented
We have developed an app that offers a customer price list solution, allowing users to build and manage price lists for different customers and use these to create invoices in Xero.
We are looking for Beta testers to try out the app and offer some feedback, in exchange for free access for the duration of the test and a period thereafter. If you are interested, you can find out more and sign up for the Beta at www.oceanpricing.com
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Ana Labosky commented
Pricing plan to be able to increase prices via percentages for different tiered customers
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Accounts Department commented
So Xero keep increasing their subscription fees regularly but can't have something as simple as different prices for different clients but instead we have to pay for an extra app to be able to do this!!! Xero you are losing your shine.. Xero was a good tool but it seems to be going backwards rather than forwards. Some of the new features are not well thought out and don't even bother trying to contact support because it's like a puzzle to find where to contact and then find your response. Too many price hikes and not enough actual useable features. The new invoicing is terrible especially with the change to discounts, I now have to put a % sign in every line item which is just ridiculous! Such a pity Xero. If another system comes along that is similar we would be very tempted to jump ship.
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Accounts Department commented
We have many customers that have services rates that are different and I have to run a spreadsheet and manually change the default ones.. It's so behind the times!! Why can we have a default price for a product or service for each contact?
I can't believe we are unable to do this!? -
Alan Tse commented
boooo....
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Kyle Phillips commented
It would be amazing to have the ability to have different prices for different customers, whether from the Products and Services, Contacts or both sections.
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Stevie Valler commented
I don't understand why you cannot have a price breakdown in the background for reporting purposes either.
For instance our total price we give our customer, includes a cartage rate and there is no where to break that cost down, you cannot break it down on a quote either. Which is why we haven't used the quoting function yet or added products to xero.
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Murray Gallagher commented
This is a critical feature for my business, I hope Xero introduces it soon, if not I'll unwillingly have to move to another accounting software.